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Valley Manor & Rehabilitation Center clinic

Valley Manor & Rehabilitation Center

Speech Therapy • Excelsior Springs, MO

3.3/5(31 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Valley Manor & Rehabilitation Center is a Medicare and Medicaid certified facility in Excelsior Springs, Missouri, offering physical, occupational, and speech therapies along with long-term care and short-stay rehabilitation services. The center admits residents 24 hours a day, seven days a week, and provides private rooms with cable television and free Wi-Fi, plus transportation to hospital and doctor appointments at no additional cost.

Services Offered

  • Speech therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Long term care
  • Short stay rehabilitation

Insurance & Payment

Not published.

Languages Spoken

Not published.

Awards & Accreditations

  • Nursing Deficiency Free State Survey (2018, 2019, 2020)
  • FOUR star facility

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • NursingHomeDatabase.com (CMS overall rating shown): 2 Stars (Overall Rating out of 5) (Not stated on page (facility metrics shown; also shows 8 complaints total))
  • seniors.fyi: 3.3/5 (from 30 reviews) (30 reviews)
  • A Place for Mom: 2.0/5 (average overall experience) (1 review (in last 2 years: 0))

Patients praise

  • Some reviewers describe caring/helpful caregivers and concern for residents
  • Strong praise for physical therapy/occupational therapy staff and therapy support
  • Clean rooms/updated spaces and good food are mentioned by some reviewers

Common complaints

  • Low CMS overall rating (2-star) and staffing/inspection concerns
  • Under-staffing and uneven professionalism reported; some staff described as rude/disrespectful or management as unprofessional
  • Facility condition complaints (old/run down, smells/flies/dirty carpet, water stains, dark rooms, small rooms)
  • Care/communication problems reported (not informing family about hospice, neglecting to follow doctor orders, delays/refusal of pain medication, lack of rehab)
  • Recorded complaints/deficiencies (infection prevention/control program, food handling, ADL assistance, resident assessments, pain management)

"“The facility is understaffed and does not operate in a professional manner.”"

- seniors.fyi review text

"“The staff were wonderful and truly cared about the residents.”"

- seniors.fyi (Photos and Reviews) highlight text

"“My love one did spend some time here and the experience was horrible. It is very dark, there were visible water stains on the ceiling, and the carpet was dirty.”"

- A Place for Mom review text

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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