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Mercy Health

Diagnostic Imaging (X-ray) • Fairfield, OH

3.3/5(257 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Radiology and Medical Imaging
  • Diagnostic Radiology
  • Interventional Radiology
  • Nuclear Medicine
  • Radiation Oncology
  • Ultrasound
  • X-ray
  • CT scans
  • MRI
  • PET scans
  • Mammography
  • DEXA bone density
  • Gamma Knife radiosurgery
  • Radiology imaging treatments
  • Interventional radiology procedures

Technology & Equipment

  • State-of-the-art radiology equipment
  • Picture Archiving and Communication System (PACS)
  • radiation dose reduction techniques

Team

  • Mercy Health Radiology Team, Radiologists coordinating with physicians for imaging diagnosis and treatment - Radiology department / radiologists

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google (Direct Radiology Fairfield): 3.1 out of 5 stars (191 reviews)
  • Birdeye/Google (Clearview Medical Imaging): 4.1 out of 5 stars (55 reviews)
  • Yahoo/Yelp (Sutter Imaging Fairfield): 3.5 out of 5 stars (11 reviews)

Patients praise

  • Compassionate, caring, and knowledgeable radiology and technical staff
  • Clean and well-maintained facilities
  • Efficient, quick, and smooth service experiences for many patients
  • Helpful and accommodating reception staff in some clinics
  • Clear explanations of procedures which helps reduce patient anxiety

Common complaints

  • Difficulty scheduling appointments and long hold times on the phone
  • Unprofessional or rude reception staff in some instances
  • Frustration with appointment cancellations or incorrect booking information
  • Concerns regarding the accuracy of reports or omitted information
  • Limited availability for urgent or after-hours appointments

"Since being taken over by a new company, customer service has suffered greatly. Impossible to get in touch with them to make an appointment."

- Birdeye (Direct Radiology Fairfield)

"Courteous and professional team members who treat patients with respect and offer clear explanations, reducing uncertainty."

- Wheree (South West Radiology)

"The radiology team, especially Prem PK, receives frequent praise for maintaining a calming presence during scans."

- Wheree (Lumus Imaging Fairfield)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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