Mercy Health
Diagnostic Imaging (X-ray) • Fairfield, OH
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (Direct Radiology Fairfield): 3.1 out of 5 stars (191 reviews)
- Birdeye/Google (Clearview Medical Imaging): 4.1 out of 5 stars (55 reviews)
- Yahoo/Yelp (Sutter Imaging Fairfield): 3.5 out of 5 stars (11 reviews)
Patients praise
- Compassionate, caring, and knowledgeable radiology and technical staff
- Clean and well-maintained facilities
- Efficient, quick, and smooth service experiences for many patients
- Helpful and accommodating reception staff in some clinics
- Clear explanations of procedures which helps reduce patient anxiety
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Unprofessional or rude reception staff in some instances
- Frustration with appointment cancellations or incorrect booking information
- Concerns regarding the accuracy of reports or omitted information
- Limited availability for urgent or after-hours appointments
"Since being taken over by a new company, customer service has suffered greatly. Impossible to get in touch with them to make an appointment."
- Birdeye (Direct Radiology Fairfield)"Courteous and professional team members who treat patients with respect and offer clear explanations, reducing uncertainty."
- Wheree (South West Radiology)"The radiology team, especially Prem PK, receives frequent praise for maintaining a calming presence during scans."
- Wheree (Lumus Imaging Fairfield)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Phillip Wong, MD - Radiologist in Fairfield, CA - May 14, 2026
- FAIRFIELD MEMORIAL HOSPITAL ADVANCES DIAGNOSTIC IMAGING WITH NEW MOBILE DIGITAL RADIOGRAPHY SYSTEM | WFIW FM / WFIW AM / WOKZ-FM - Feb 13, 2026
- Urgent Care, Diagnostic Services Now Open At Main Street Location | Fairfield Medical Center - May 21, 2026
- Norwalk Radiology Consultants with Stamford Health expands - Westfair Communications - Feb 11, 2026
- Low-Dose MRI Contrast Is Available at Fairfax Radiology Centers | Fairfax Radiology Centers, LLC - Mar 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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