Fairfield, CA Ophthalmologists | Sutter Health Doctors
Ophthalmology • Fairfield, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Fairfield, CA Ophthalmologists | Sutter Health Doctors showing the ophthalmology practice in Fairfield, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Official Site (Dr. Julie A. Chen): 4.9/5 (1308 reviews) (1308 reviews)
- Healthgrades/MedicalNewsToday: 3.0/5 (8 reviews)
- Trustburn (Sutter Fairfield Surgery Center): 4.4/5 (7 reviews)
- BirdEye (Sutter Urgent Care Fairfield): 4.1/5 (385 reviews)
Patients praise
- Individual ophthalmologists, such as Dr. Julie A. Chen, receive praise for being thorough, professional, and compassionate
- Some patients report successful surgical outcomes and clear communication from providers
- Urgent care settings in Fairfield are frequently cited as fast, efficient, and clean
- Staff members in clinical settings (nurses, specific doctors) are sometimes described as caring and attentive
Common complaints
- Significant concerns regarding billing department responsiveness, errors, and perceived overcharging
- Difficulties with appointment scheduling and long wait times for follow-ups
- Frustration with administrative communication, including difficulty reaching staff via phone or email
- Occasional reports of perceived incompetence or lack of care from administrative/support staff
"Dr. Chen did laser surgery on both my eyes, and it went so well! She walked me through everything step by step and answered all my questions."
- Yelp User Review"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
- Better Business Bureau Review"Very disappointed with their billing department. I have tried to call 3 times about an expected bill I was supposed to receive. Never answered the phone. I left 2 voice-mails and never received a call back."
- Trustburn ReviewSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Dr. Rona Z. Silkiss | Ophthalmologist in Oakland, CA | Sutter Health - Apr 29, 2026
- Dr. Maria R Saavedra | Family Doctor in Fairfield, CA | Sutter Health - May 4, 2026
- Dr. Christian Pingree | Head and Neck Doctor in Fairfield, CA - Nov 14, 2025
- Vasudha Rao, O.D. | Optometrist in Sacramento, CA | Sutter Health - Jun 11, 2026
- Mitesh B Patel, MD - Urgent Care Doctor in Fairfield, CA - Sutter Health - Dec 31, 2025
Information sourced from the clinic's website as of July 10, 2026.
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