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Quest Diagnostics clinic

Quest Diagnostics

Diagnostic Imaging and Laboratory Services • Fall River, MA • Since 1967

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Quest Diagnostics is a Fortune 500 American clinical laboratory company (NYSE: DGX) founded in 1967 and headquartered in Secaucus, NJ. It provides diagnostic testing services across cancer, cardiovascular, infectious, neurological diseases, COVID-19, and employment/court-ordered drug testing, with global operations in 42 countries. Details: - Industry: Medical and Diagnostic Laboratories - Headquarters: Secaucus, New Jersey - Employees: ~14,319 - Revenue: ~$11.03 billion (recent figures) - Market Cap: ~$14.44 billion - IPO: 1996 - Contact/locations: Headquarters at 500 Plaza Drive, Secaucus, NJ; operates in the United States, Puerto Rico, Mexico, Brazil, and other regions via partnerships Specific to Fall River: The provided information does not indicate a Quest Diagnostics facility or office in Fall River.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the hours for this location?

7:30 am-3:30 pm schedule (varies by day for certain services).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (Quest Diagnostics Fall River): 2.0 stars
  • Boston Consumers' Checkbook (Quest Diagnostics - Fall River): 15 ratings (service quality categories such as promptness/responsiveness and pleasantness; no overall star figure shown in snippet) (15)
  • Yelp (Quest Diagnostics - Fall River): not specified in snippet (17 photos/partial listing; star rating not in snippet)
  • MapQuest (Quest Diagnostics): 5.0 (1 review) shown in embedded snippet (1 review)

Patients praise

  • Staff kindness/patience and going above and beyond
  • Perceived cleanliness of the location
  • Efficient process in some cases (quick professional service; data available within ~24 hours)
  • Parking and accessibility described as convenient
  • Test data presentation described as clear in at least one review

Common complaints

  • Difficulty finding the location
  • Poor customer service/rudeness in some experiences
  • Long waits despite appointments
  • Problems getting test results (not receiving results when PCP has them)
  • Facility condition issues (testing rooms/restroom needing work; dust/piles of papers/peeling wallpaper/chipping paint)

"“I don't know why I can not get my tests results when my PCP has them. I will probably not use this lab service again if this is not resolved quickly.”"

- Solv health review for Quest Diagnostics Fall River

"“This place is so hard to find!”"

- Yelp listing snippet for Quest Diagnostics Fall River

"“Poor customer service. Rude staff… waited over 40 minutes… nobody was being called…”"

- MapQuest page snippet showing a negative review summary

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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