Northern Arizona Healthcare
Emergency Medicine • Flagstaff, AZ • 3 EDs (Flagstaff Medical Center, Verde Valley Medical Center in Cottonwood, Sedona Campus) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Flagstaff Medical Center Emergency Department in Flagstaff, Arizona is a Level I Trauma Center and Cardiac Receiving Center that provides 24/7 emergency care for adults and children. The department offers neurosurgery and orthopedic surgery coverage, on-call anesthesiology, and is equipped to treat a wide range of emergency conditions and trauma.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Northern Arizona Healthcare showing the emergency medicine practice in Flagstaff, AZ.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6/5.0 (164 reviews)
- Healthgrades: 65% patient experience rating
- HospitalStats.org: Overall Patient Rating: AVERAGE
- US News & World Report: 87% of patients willing to recommend
Patients praise
- Doctors communicate well with patients
- Nurses take time to communicate well
- Some ER experiences are described as fast, efficient, courteous, and highly accommodating
- Some reviews praise staff professionalism, kindness, and compassionate care
- High recommendation rate reported (87% willing to recommend)
Common complaints
- Facilities are sometimes dirty
- Patients often don’t receive help when they request it
- Staff doesn’t respond quickly when patients need help
- Long emergency department wait times reported (e.g., 6+ hours, and others 12 hours)
- BBB shows failure to respond to complaints
- Some negative experiences mention communication issues, billing issues, lack of empathy, and dissatisfaction with post-surgery care/pain
"“Went to the ER for a post surgery blood clot… Been waiting in the ER for over 6 hours and still no end in sight… Some other patients… almost 12 hours!!”"
- hospitalstats.org (Flagstaff Medical Center hospital ratings / patient stories)"“The staff, drs, nurses, etc, were fast, [efficient] and very courteous to my husband.”"
- Yelp review snippet for Flagstaff Medical Center"“Failure to respond to 2 complaint(s) filed against business”"
- BBB Business Profile for Flagstaff Medical CenterSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- NAH announces phase one completion of FMC's Emergency Department renovation | NAH - Feb 9, 2026
- Rise in high-acuity patients spurs ED redesigns - Nov 25, 2025
- Arizona Daily Sun: NAH discusses need for new hospital ahead of planned community forums | NAH - Oct 24, 2025
- Arizona patient dies in emergency room from plague - Jul 11, 2025
- Flagstaff Medical Center Expands Capacity With New MRI Machine - MedicalDevicesPro.com - Jul 29, 2025
Information sourced from the clinic's website as of July 10, 2026.
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