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Florence Medical Associates clinic

Florence Medical Associates

Family Practice • Florence, AL

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Florence Medical Associates, LLC is a Florence, Alabama-based medical practice offering primary care with in-person, preventive care, geriatrics, and telehealth options. Serving the Shoals area since 2002, they accept most major insurances and operate from two Florence offices at 646 Cox Creek Parkway (Suite B) in Alabama. They provide both in-person and remote care, including telehealth, and emphasize compassionate, quality medical care. Contact numbers: (256) 760-4544 and (256) 246-0033. Website: florencemedicalassociates.com.

Services Offered

Not published.

Team

  • David Brown - MD
  • Eric Santiago - MD
  • Nicholas Darby - MD, FAAFP
  • Inkyung Santiago - MD
  • Jonathan Bradberry - MD
  • Ty Ashley - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • BestProsInTown: generally high rating across 17 reviews on BestProsInTown (17 (BestProsInTown))
  • BirdEye: 5 stars (2 (BirdEye))

Patients praise

  • doctors described as knowledgeable, kind, and attentive
  • friendly and efficient staff support (with some exceptions)
  • personalized and thorough patient care
  • non-judgmental approach to patient concerns

Common complaints

  • reports of rude or unprofessional front desk staff

"I haven't been to a doctor in years... Today I was extremally nervous and was waiting for the doctor to blame my weight... He didn't. He listened to what I was saying... He didn't make me feel bad about anything. He simply offered solutions."

- Google Review via Florence Medical Associates website

"I was referred to Dr. Santiago and was looking forward to becoming a new patient, but his receptionist, Tammy, was extremely rude and unprofessional."

- MapQuest User Review

"Our doctor is Ty Ashley. He is kind, friendly and very knowledgeable. We are super pleased with his service and care."

- Yelp User Review

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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