Medical Associates Cloverdale Road
Primary Care • Florence, AL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Medical Associates of the Shoals, PC is a medical practice based in Sheffield, Alabama, offering internal and family medicine services. They focus on listening to patients, managing chronic conditions, preventing disease, and partnering with patients for better health. The practice has 11 employees and operates two offices in the Shoals area (HQ at 1100 South Jackson Highway, Sheffield, AL 35660, and another location in Sheffield, AL). Contact: talktous@medshoals.com, 256-383-4447. The organization appears active with a healthcare-focused team led by Head Nurse Erica Shook.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Medical Associates Cloverdale Road showing the primary care practice in Florence, AL.
What Patients Say
Overall sentiment across review platforms: mixed
- Centers for Medicare & Medicaid Services (CMS): 75.0 out of 100 (MIPS quality score) (10 providers scored (CMS data))
- BestProsInTown: Not specified numerically, but generally positive sentiment (17 reviews listed)
Patients praise
- Compassionate and caring doctors and nurse practitioners
- Friendly, helpful, and professional staff
- Clean and convenient facilities
- Efficient check-in processes using apps
- Thorough medical evaluations
Common complaints
- Difficult to schedule appointments
- Rushed appointments
- Long wait times
- Perceived lack of explanation of conditions
- Unfriendly staff interactions reported by some patients
"Dr Olson and Tiffany have been great they really care about their patients. The rest of the staff is also super nice and helpful."
- LocalityBiz patient review"Difficult to schedule appointment · Didn't explain conditions well · Staff wasn't friendly · Appointment was rushed · Long wait times."
- Healthgrades review of a provider at the location"I’m giving a five star rating to Suzanne and Kibby! Kibby took my vitals and easy to talk with and cheerful. She immediately puts you at ease. Suzanne was the nurse practitioner... walked in with a smile, good listener, quick to diagnose and offer remedies."
- LocalityBiz patient reviewSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Kitchen pest & dirty sodas: Lauderdale County restaurant inspection scores for Aug. 4-8 | Food | waaytv.com - Aug 13, 2025
- Nasty nozzles & food age mysteries: Lauderdale County restaurant inspection scores for July 21-25 | Food | waaytv.com - Aug 4, 2025
- Dirty plates & many scores are great: Lauderdale County restaurant inspections for July 28 - Aug. 1 | Food | waaytv.com - Aug 8, 2025
- Quad-Cities Cuisine: Hwy55 - Florence Closed, Mgr. Arrested - Apr 26, 2026
- MUSC Imaging Center Coming to Former Walgreens in Florence – Greater Florence Chamber of Commerce - Apr 13, 2026
Information sourced from the clinic's website as of July 10, 2026.
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