[PDF] Substance Use Resources - Mercy
Substance Use Services • Florissant, MO
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Insurance & Payment
Accepts Medicaid, Medicare, insurance plans, and noninsured self-pay
Self-pay, Private insurance, Medicaid, Medicare
Languages Spoken
Not published.
What Patients Say
Overall sentiment across review platforms: mixed
Patients praise
- Mercy’s substance use disorder care is described by Mercy as including diagnosis and treatment services
- Some patient review sources report high overall ratings and willingness to recommend (e.g., Birdeye/US News)
- Individual reviews for Mercy-associated care locations (e.g., urgent care) include positive experiences such as friendly staff and quick service
Common complaints
- Some reviews for Mercy Behavioral Health include very low ratings and complaints about staff behavior and perceived neglect/gaslighting
- Hospital experience summaries note potential areas for improvement on patient-experience measures (e.g., cleanliness, timely help, quiet environment)
Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- [PDF] Substance Use Resources - Mercy
- [PDF] Health Center/Clinic Resources | Mercy
- [PDF] START HERE - St. Louis Area Resource Directory
- [PDF] Family Resource Guide - National Council of Jewish Women St. Louis
- What’s Going Around: Mercy pilots opioid addiction program to reach rural communities - May 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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