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MetroWest Physician Services OB/GYN clinic

MetroWest Physician Services OB/GYN

OB-GYN • Framingham, MA • Since 1991

4.7/5(36 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MetroWest Medical Center is a teaching hospital serving Framingham and Natick, MA, and is the largest health care provider in the MetroWest region between Boston and Worcester. Formed by a 1992 merger, it has about 302 beds and operates MetroWest Wellness Center in Framingham. The system is affiliated with Tufts Children's Hospital and has a history of multiple ownership changes. MetroWest Physician Services includes OB/GYN providers (notably Dr. Jacquelyn O’Sullivan), with community outreach and educational engagements in Framingham. Addresses include multiple Framingham/Natick locations (Framingham 115 Lincoln St, Framingham; Natick 67 Union St).

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. William Brazer): 4.6 out of 5 stars (based on 25 reviews) (25 reviews)
  • Zocdoc (Dr. William Brazer): 5 out of 5 stars (based on 11 reviews) (11 reviews)
  • WebMD (Practice Level): Not specifically rated (single negative review mentioned) (1 review)

Patients praise

  • Individual physicians are often praised for their medical care and expertise
  • Some patients report positive, compassionate, and helpful experiences with the medical team during visits

Common complaints

  • Administrative and scheduling issues, including long hold times for appointments and difficulty reaching the office
  • Reports of rude, unprofessional, or dismissive behavior by office staff, including receptionists, medical assistants, and nurses
  • Concerns regarding the cleanliness of the clinical environment, such as mishandling of medical samples
  • Frustration with long wait times and delays in urgent care access

"The medical assistant that roomed me Was very unprofessional Had no bedside manner. The nurse asked me to leave a urine sample and there were six other samples still left from throughout the day that no one had yet processed. It was kind of disgusting."

- Healthgrades (Patient review for Dr. William Brazer)

"Terrible experience – I strongly recommend avoiding this practice. I’ve been a patient since 2019... I’ve had nothing but issues since. There have been consistent problems with appointment scheduling, and I had to wait over a year for my annual appointment."

- WebMD (Patient review for Metrowest Physician Services)

"Extremely unprofessional. Nurse Anne Marie belittled me and was dismissive of my medical concerns. Zero on patient care."

- BirdEye (Patient review for Cochituate OB/GYN)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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