Geriatrics and Extended Care Home - VA.gov
Geriatric Medicine • Franklin, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Geriatrics and Extended Care Home - VA.gov showing the geriatric medicine practice in Franklin, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- seniors.fyi (relating to a Tennessee-based veterans home): Low ratings in some third-party reviews (e.g., 1-star experiences mentioned) (Multiple reviews cited but no specific total count provided)
Patients praise
- Dedicated end-of-life and palliative care support
- Personalized care plans involving multidisciplinary teams
- Successful rehabilitation and restorative therapy outcomes
- Supportive community and peer environment for veterans
Common complaints
- Inconsistent staffing and nursing coverage
- Communication gaps between staff and families
- Delays in responsiveness to patient needs
- Concerns over unprofessional or uneven staff treatment
- Lack of standardized documentation and tracking of complaints at the facility level
"Reviewers note inconsistency among staff, with some nurses good and others not, and overall poor communication."
- seniors.fyi"There were some lovely moments. For example, I went one day and Mass was being said by an Army chaplain. He was so wonderful, tender and loving."
- AARPSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Serving older Veterans every step of the way - VA News - Sep 20, 2025
- Franklin R. Sousley Campus | VA Lexington Health Care - VA.gov - Nov 5, 2025
- From nursing homes to homes - VA News - Jul 23, 2025
- Nursing Home to Home program reunites Veteran and family - VA News - Jul 21, 2025
- New Community Residential Care Housing Program to support aging Veterans - VA News - Sep 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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