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Heale Medical clinic

Heale Medical

Internal Medicine • Franklin, VA • 1 location (Franklin, VA area served via Heale Medical Fairfax clinic) locations

4.8/5(217 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Primary Care
  • Technology-enabled primary care
  • Virtual care
  • Same day/next day appointments
  • 3D body scanning
  • Vaccinations
  • Urine tests
  • Respiratory health screenings
  • Mental health screening
  • Dietary consultation
  • Women's Health
  • Cardiovascular services
  • Management of acute and urgent illnesses or injuries
  • Preventive medical visits
  • Health risk assessment

Technology & Equipment

  • 3D body scanning
  • state-of-the-art technology
  • virtual care
  • video/phone consultations

Team

  • Dr. Sarah Park, M.D. - MD
  • Dr. Stephanie Ng, D.O. - D.O.
  • Joshua Montgomery, PA - PA

Insurance & Payment

  • Aetna
  • Cigna
  • First Health
  • Humana
  • Multi Plan
  • UnitedHealth Care

Not specified beyond listed insurers; verify at point of service.

Credit/Debit Cards, Insurance billed, Cash (not specified)

Languages Spoken

Not published.

FAQs

What services are provided in Franklin, VA?

Urine tests, respiratory health screenings, vaccinations, basic mental health assessment, cardiovascular services, management of acute and urgent illnesses or injuries, preventive medical visits, women's health, 3D body scanning, mental health screening, dietary consultation.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Primary Care at Physicians Urgent Care): 5.0 out of 5 stars (25 reviews)
  • Healthgrades (Dr. Jeffrey Suppinger): 4.8 out of 5 stars (94 ratings)
  • Healthgrades (Dr. Arthur Williams): 4.8 out of 5 stars (98 ratings)

Patients praise

  • Doctors are frequently described as thorough, knowledgeable, and good listeners
  • Staff are often praised for being friendly and helpful
  • High patient trust and long-term relationships with providers
  • Efficient care delivery once in the office

Common complaints

  • Difficulty scheduling appointments and long wait times for new patients
  • Instances of staff communication being perceived as unhelpful or unclear
  • Frustration regarding administrative processes like pre-check-in requirements

"Excellent primary care physician. Very thorough and knowledgeable. Respect my decision making. The best primary care physician I have had in my 70 years of life."

- WebMD review of Dr. John Boone

"Dr Kelly Snyder is the best doctor I have ever had. She is always exemplary in every aspect of her work! I am lucky to be in her care."

- Healthgrades review of Dr. Kelly Snyder

"Attempted to in August and was told 'Oh we're not taking new patients because we're understaffed' ... Calling in October. Same thing... Giving a bad review to either encourage them to hire more staff..."

- LocalityBiz review of Franklin Primary Care

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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