Vanderbilt Rheumatology Cool Springs
Rheumatology • Franklin, TN
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Vanderbilt Rheumatology Cool Springs is an outpatient rheumatology clinic in Franklin, Tennessee, located at 2001 Mallory Lane. The clinic provides rheumatology services and treats conditions including rheumatoid arthritis as part of Vanderbilt University Medical Center.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Awards & Accreditations
Social Media
Photos
Photos published by Vanderbilt Rheumatology Cool Springs showing the rheumatology practice in Franklin, TN.
What Patients Say
Overall sentiment across review platforms: mixed
- Magicpin: 4.3/5 (2 online ratings mentioned on source page)
- Healthgrades: Not explicitly summarized as a single clinic rating; individual providers have dozens of ratings (e.g., 53, 47) (100+ combined provider ratings)
Patients praise
- Providers are seen as listening and attentive to patient concerns
- Comprehensive explanation of treatments and potential side effects
- Competent clinical staff and nursing support
- Professional and patient demeanor of some physicians and nurse practitioners
Common complaints
- Long wait times for appointments
- Difficulty scheduling appointments due to provider demand
- Perceived lack of care or attention from certain staff or providers
- Frustration with administrative or office staff interactions
"Dr. Douglas listens and works very hard to help with pain and limited movement that cannot be completely diagnosed by today’s test methods; discussing everything available for treatment, listening, and encouraging."
- LocalityBiz Review"I feel like Dr. Steigelfest and Julie Barnes both are easy to talk to and take the time to answer all my questions. The only complaint I have is that it is very difficult to get an appointment with Dr. Steigelfest sometimes."
- Unilocal Review"WORST EXPERIENCE EVER! I WILL NEVER GO BACK and I advise you to find another clinic. I've NEVER been treated like the trash I was treated like today. The most HORRIBLE OFFICE STAFF..."
- LocalityBiz Review (Negative)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. April L. Barnado - Rheumatologist in Nashville, TN - May 14, 2026
- Kim A. Annis - Physician Assistant in Nashville, TN - May 14, 2026
- Discoveries in Medicine - Cardio-Rheumatology Services in High Demand - Sep 3, 2025
- Vanderbilt Orthopaedic Injury Clinics in Franklin and Hendersonville offer evening, Saturday hours - Vanderbilt Health News - Aug 29, 2025
- MSN Luis Calderon - Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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