Bon Secours Southampton Medical Center
Surgery • Franklin, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Bon Secours is a nonprofit Catholic health system based in Marriottsville, Maryland, with a broad East Coast footprint and international presence. It operates multiple hospitals, long-term care, home care, and senior housing services, employing thousands of caregivers across the United States and abroad. The organization emphasizes compassionate healing, health equity, and mission-driven care, and it reports a network of facilities and offices including locations in New York, Maryland, and South Carolina. There is no specific reference to a "Bon Secours Southampton Medical Center" or a facility in Franklin within the provided content. If you’re looking for details on a Bon Secours facility in Southampton or Franklin, please specify the location (city/state) or share a link for targeted information.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Awards & Accreditations
Social Media
Photos
Photos published by Bon Secours Southampton Medical Center showing the surgery practice in Franklin, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bon Secours - Southampton Medical Center): 2.9 (170 reviews)
- MedicalRecords.com (Southampton Memorial Hospital): 3.1 (26 reviews)
- Vivian Health (Southampton Memorial Hospital): 5.0 (2 reviews)
Patients praise
- Some reviewers describe staff as professional, timely, and/or friendly (e.g., Healthgrades snippet).
- A Virginia hospital information survey reports relatively high shares of patients saying rooms/bathrooms were kept clean and staff communicated/explained information (VHI patient satisfaction survey).
Common complaints
- Multiple negative reviews cite disrespectful/rude staff and poor communication or responsiveness (Birdeye, MedicalRecords.com).
- Safety/care issues are alleged, including failures to address symptoms/instructions (MedicalRecords.com examples; Birdeye ER physician concerns).
- Facility cleanliness/odor issues and unprofessional behavior are mentioned in reviews (MedicalRecords.com).
- Billing concerns are mentioned in reviews (MedicalRecords.com).
"“The ER physician did not seem concerned… I was very disappointed in the care I received.”"
- Birdeye review excerpt (Bon Secours - Southampton Medical Center, Franklin, VA)"“They was so disrespectful and rude to me.”"
- Birdeye review excerpt (Bon Secours - Southampton Medical Center, Franklin, VA)"“Smelled of piss… dirty lunch trays… The staff was VERY unprofessional…”"
- MedicalRecords.com review excerpt (Southampton Memorial Hospital)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Advocates host panel discussing the potential closure of Franklin's only hospital | 13newsnow.com - May 12, 2026
- Advocates host panel to discuss possible closure of Bon Secours Southampton Medical Center | 13newsnow.com - May 12, 2026
- Rural hospitals, including Southampton Medical Center, at risk due to Medicaid cuts | 13newsnow.com - Sep 2, 2025
- Warner reacts to dire findings surrounding Southampton Medical Center - AOL - Jun 19, 2026
- Sen. Warner meets with people who receive care at a rural hospital that could face closure - Cville Right Now - Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
Other surgery clinics in Franklin
Comparing your options?
See other surgery clinics in Franklin, or search the full directory by insurance, ratings, and more.
