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Universal Audiology & Hearing Aid Center clinic

Universal Audiology & Hearing Aid Center

Audiology • Fredonia, NY • 4 locations (Olean, Dunkirk, Orchard Park, Jamestown) locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Universal Audiology's Dunkirk, NY location, established in 1959, provides hearing tests, hearing aid fitting, programming, repair, and tinnitus evaluation services to Northern Chautauqua County. The office features an onsite hearing aid repair lab and is handicap accessible with convenient parking.

Services Offered

  • hearing tests
  • hearing aid fitting
  • hearing aid repair
  • tinnitus evaluation
  • audiology services

Technology & Equipment

  • Zeal Oticon Zeal™
  • hearing aid technology

Team

  • Dr. Joseph Gullo, AuD (audiologist) - Owner / Audiologist

Insurance & Payment

Not published.

cash, credit/debit cards, financing available (in some locations)

Languages Spoken

  • English

FAQs

What services are offered at Universal Audiology Dunkirk?

Hearing tests, hearing aid services (fit, programming, repair), and related audiology care.

What are the office hours for the Dunkirk location?

Mon - Fri: 9AM-4PM; Sat & Sun: CLOSED

Awards & Accreditations

  • Best of the Best Hearing Health Award (image reference)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • HealthyHearing.com: 5.0 average (from 5 reviews) (5 verified reviews)
  • BusinessYab.com: Not explicitly aggregated, but generally positive sentiment (5 reviews mentioned)
  • Healthgrades: N/A (13 ratings)

Patients praise

  • Patients frequently praise the audiologist, Dr. Joseph Gullo, for being knowledgeable, patient, and kind
  • Many appreciate the professional and helpful nature of the clinical care provided
  • Some reviewers mention excellent, life-changing results with their hearing aids
  • Reports of a comfortable, relaxed, and welcoming office environment

Common complaints

  • Some complaints regarding unfriendliness or professional conduct of administrative/reception staff
  • Reports of slow turnaround times for hearing aid repairs
  • Occasional concerns regarding billing transparency or communication

"Excellent doctor. Very good with his patients. Smiles but still professional experienced at what he does."

- Universal Audiology Review Page

"Receptionist is short with people and acts bothered. Not friendly at all."

- Yelp/MapQuest Review

"Do not use this so called Dr. They don't explain when payment is due after the initial trial period. It took five weeks for a repair... This is a very unprofessional organization."

- LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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