Northwest Eyecare
Ophthalmology • Freeport, IL • Multiple across IL (Freeport, Lanark, Oregon, Stockton, Rock Falls) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Northwest Eyecare is an ophthalmology/practice with a Freeport, IL location, offering eye exams and eyewear services. They provide comprehensive eye care, eyeglass frames, lenses, sunglasses, and eye health information, with online appointment forms and multiple Illinois offices. The company is private, based in Algonquin, IL, and operates four offices in the United States. Contact options include phone numbers for scheduling and inquiries.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Current Offers
New patient center
FAQs
What services does Northwest Eyecare provide?
Routine exams, treatment of eye diseases, and other eye care services; multiple doctors see patients at various locations.
Where are locations?
Freeport, Lanark, Oregon, Stockton, Rock Falls (and possibly others per links)
Social Media
Photos
Photos published by Northwest Eyecare showing the ophthalmology practice in Freeport, IL.
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.8 out of 5 stars (507 reviews)
- Chamber of Commerce: 4.9 out of 5 stars (290 reviews)
- Better Business Bureau: A+ Rating (not accredited) (N/A)
- Demandforce: 4.9 out of 5 stars (69 reviews)
Patients praise
- Professional, friendly, and knowledgeable optometrists and staff
- Efficient and thorough eye exams with minimal wait times
- Helpful service for urgent eye issues and accommodating scheduling
- Good selection of eyewear frames available
Common complaints
- Reports of rude or unhelpful customer service from front desk and optical staff
- Concerns regarding billing issues and lack of resolution for billing disputes
- Negative experiences with prescription lens accuracy and a lack of empathy during problem resolution
"Very good customer service at the front desk and my optometrist explained everything he was doing and answered all the questions I had. Highly recommend Northwest Eyecare!"
- Northwest Eyecare website testimonials"The way I was treated when my prescription lenses weren’t right not once but twice, (even after a re-check exam) was truly embarrassing... From the less than friendly front desk staff, to the rude opticians, and an unempathetic doctor, I am positive this will be the last time my ..."
- Birdeye customer reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- WEDNESDAY, JULY 16, 2025 Ad - Eye Care Professionals - News Tribune - Jul 16, 2025
- Dr. Diane M. Slotemaker, OD - Optometrist in Belvidere, IL - May 14, 2026
- OSF Saint Katharine – Optometry encourages community to prioritize annual eye exams – Shaw Local - Jan 27, 2026
- OSF Saint Katharine - Optometry to host two-day open house July 14 and 15 – Shaw Local - Jul 10, 2026
- Family Vision Insurance Plans | Scott Eye Care - Nov 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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