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Baylor Scott & White Legacy Heart Center clinic

Baylor Scott & White Legacy Heart Center

Cardiology • Frisco, TX • multiple (Plano, McKinney, Prosper, Garland, Frisco) locations

4.2/5(2,212 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Baylor Scott & White Legacy Heart Center (Frisco) is part of the Legacy Heart Ctr, a private hospital/healthcare provider in North Texas. Key details: - Location: HQ in Plano, TX, with multiple Plano addresses; Frisco-specific reference appears to be associated with the same Legacy Heart Center network in the Dallas area. - Services: Comprehensive diagnostic testing and treatment for cardiovascular care. - Organization: Privately held; 1 employee listed; Medical Director of Clinical Research is Marcus McKenzie. - Contact: Main phone numbers include 469-800-6300 and 1-469-326-3512. - Online: Official page at bswhealth.com/locations/clinical-group/legacy-heart-center - Reputation: Employer rating 4.0/5 from 7 reviews (Work-Life 4.2, Culture 4.4, Compensation 3.5, Career 3.4)

Services Offered

  • cardiology
  • diagnostic testing
  • preventative cardiology
  • non-invasive cardiology
  • complex coronary artery intervention
  • valvular heart disease and intervention
  • structural heart disease and intervention
  • congestive heart failure
  • peripheral disease and interventions
  • pulmonary heart disease
  • venous ablations
  • imaging services (PET, nuclear, echocardiography, CT)

Technology & Equipment

  • Cardiac Positron Emission Tomography (PET)
  • nuclear medicine labs
  • echocardiography
  • computed tomography (CT) labs

Insurance & Payment

  • Aetna
  • American Health Advantage of Texas
  • Baylor Scott & White Health Plan
  • Blue Cross Blue Shield
  • Centivo Network
  • Cigna
  • DFW ConnectedCare
  • EHN
  • FirstCare Health Plans
  • HealthSmart
  • Humana
  • Imagine Health
  • PHCS Network
  • ProCare
  • QuickTrip
  • Superior Health Plan
  • TriWest HealthCare
  • United HealthCare
  • WellMed

Insurance listings are subject to change. Call to verify coverage before scheduling.

billing guide available, financial counselors available, payment plans may be available, Pay a Bill as a Guest (one-time payment), MyBSWHealth account (registered user) to view balances and statements, set up payment plans, or enroll in paperless statements

Languages Spoken

Not published.

FAQs

What is the estimated time for a first office visit?

Please allow approximately 1 ½ hours for your first office visit.

What is the cancellation policy for appointments?

We require a 24 hour notice for cancellations; otherwise you may be charged a cancellation fee not covered by insurance.

Awards & Accreditations

  • awards page linked

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 5.0/5.0 (357 (for specific provider))
  • Facebook: 96% recommended (833 (for Heart Hospital Plano))
  • CMS HCAHPS/SafeHospitals USA: 4.0/5.0 (1,855 surveys (for Heart Hospital Plano))

Patients praise

  • Physicians described as thorough, professional, and excellent listeners
  • Compassionate and attentive care during procedures
  • Friendly and helpful office/hospital staff
  • Clear communication of treatment plans and options
  • High quality of clinical expertise and medical care

Common complaints

  • Difficulties using the patient portal system
  • Occasional reports of poor bedside manner for specific individual physicians
  • Long wait times for certain appointments
  • Difficulty hearing some providers clearly during consultations

"The only issue I ever have with Baylor is the portal. Not easy to use or effective."

- Healthgrades review for a provider at the center

"Dr. Metzinger was professional and engaging throughout our visit. His relaxed and friendly demeanor helped me feel like he genuinely concerned and listened well."

- WebMD review for a provider at the center

"Dr Kindsvater has the bed side manner of a porcupine! He has no concern or care for his patients."

- Third-party review compilation site

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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