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Central Ohio Primary Care clinic

Central Ohio Primary Care

Pediatrics • Gahanna, OH • Since 1996

4.7/5(271 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Pediatric and Adolescent Practitioners at Central Ohio Primary Care (Gahanna) - Central Ohio Primary Care (COPC) is a large physician-owned primary care network in Central Ohio, with services across pediatric and family/internal medicine, plus specialists. - They have a broad team of pediatricians and family physicians, and provide comprehensive pediatric care as part of their primary care offerings. - COPC operates from multiple locations in Central Ohio, including Westerville HQ, and serves Gahanna and surrounding areas through affiliated practices and internal medicine/pediatrics groups. - Services likely include routine pediatric care, preventive care, and adolescent medicine within COPC’s primary care framework.

Services Offered

  • Pediatrics
  • Adolescent medicine
  • Primary care

Team

  • Katelyn Carlson - DO, CLC
  • Jennifer Overbey - MD
  • Nicholas Eastman - MD
  • Andrew Korcal - MD
  • Kathleen Costlow - MD
  • Benjamin Almasanu - DO

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Sick Visits

Same-day appointments are available when your child is ill. Call early in the day to schedule.

Prescription Policies

Prescriptions and refills are typically completed during scheduled office visits. Medication is prescribed to last until your child’s next appointment.

Prior Authorization Requirements

If your insurance requires a prior authorization, obtain the form from your insurance company. COPC will complete the documentation once the form is received.

Non-controlled prescriptions

There is no fee to rewrite non-controlled prescriptions. These must be picked up at the office.

Refill requests

COPC does not accept refill requests from pharmacies. Patients are asked to contact COPC directly.

Cancellation/No-Show Policy

To keep appointments available for all patients and reduce wait times, please contact at least 24 hours in advance if you cannot make your scheduled visit. There is a $25 fee for missed appointments.

MyChart/Appointment changes

MyChart users can cancel or reschedule anytime through their account.

Need help finding a new physician?

Call 614-326-4646 or click to request an appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google My Business: 4.7/5 (271 Google My Business reviews)
  • Yelp: Not explicitly stated (2 reviews) (2)

Patients praise

  • highly regarded individual physicians (e.g., Dr. Korcal, Dr. Ben/Almasanu, Dr. Robbins)
  • patients appreciate doctors who are thorough, kind, and good listeners
  • clean and well-organized office environment
  • efficient and friendly nursing staff in some experiences

Common complaints

  • reports of rude, condescending, or unhelpful front office and phone staff
  • difficulty reaching the office by phone during business hours
  • some patients perceive a decline in quality of care since the COPC acquisition
  • occasional complaints regarding lack of continuity of care or conflicting treatment advice

"Dr. Carlston is very warm, welcoming, and thorough. ... The practice was very easy to schedule with, everyone has been very welcoming and respectful."

- Google My Business review cited by education.kasabijapaneserestaurant.com

"Staff is extremely rude and condescending. If your child doesn't fit into their idea of what a patient should act like, they write you off as a lost cause."

- TrustReviewers.com

"Dr. Ben is great! However the service by the office as a whole not so much. Every time I call... I never get through."

- TrustReviewers.com

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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