Quest Diagnostics
Laboratory Services • Gainesville, FL • Since 1967
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Quest Diagnostics is a Fortune 500 American clinical laboratory company (NYSE: DGX) headquartered in Secaucus, NJ. Founded in 1967, it operates as a global medical and diagnostic laboratory, offering tests across cancer, cardiovascular, infectious, neurological, and other areas, including COVID-19 and employment/court-ordered drug testing. The company has about 14,319 employees (recent growth) and reported approximately $11.0 billion in annual revenue, with operations in the United States and several international locations. Key details: - Industry: Medical and Diagnostic Laboratories - Type: Public - HQ: Secaucus, New Jersey, USA - Global footprint: Operates in multiple countries (US, Puerto Rico, Mexico, Brazil, others) - Stock: DGX (NYSE) - Contact: wellness@questdiagnostics.com; phone +1 866-697-8378 - Notable: Large network of clinical labs and partnerships with hospitals/clinics; provides broad diagnostic testing services.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Quest Diagnostics showing the laboratory services practice in Gainesville, FL.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.8 out of 5 stars (122 reviews)
- ComplaintsBoard: 1.3 out of 5 stars (company-wide reputation) (492 complaints (company-wide))
Patients praise
- Fast and efficient service in some instances
- Skilled phlebotomists who are adept at blood draws
- Easy online appointment booking for some users
- Clean environment
Common complaints
- Issues with appointment scheduling, including kiosk problems and unhonored confirmations
- Poor customer service and unprofessional conduct by staff
- Errors in specimen handling resulting in test failures or incomplete results
- Long waits and impersonal, kiosk-heavy service experience
- Staff distracted by mobile devices during procedures
"If i could give zero stars i would... I open up the test results and it said test not performed due to inaccurate specimen. How!???? Now i have to drive all the way back there to get a recollection."
- Birdeye review"My experience at Quest Diagnostics was excellent. I made my appointment online just the night before. I got right in quickly, the lab technician only had to stick me once, and she was very nice."
- Loc8NearMe review"As she was doing so she kept going back to her mobile to look at it... All of the sudden her phone started ringing. She literally jumped when she heard it. Unfortunately for me, the needle was still in me and her jerk hurt."
- ComplaintsBoard reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- 1372 6th St NW - Winter Haven, FL | Quest - May 20, 2026
- 372 W Granada Blvd - Ormond Beach, FL | Quest - May 20, 2026
- 5604 Cortez Rd W - Bradenton, FL | Quest - Jun 16, 2026
- 500 21st St - Vero Beach, FL | Quest - Jun 16, 2026
- Quest Labs | Winter Haven Medical Imaging | LabFinder - Oct 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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