Palliative Care Program
Hospice Care • Germantown, WI • Three hospitals (Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital); outpatient on the Clinical Cancer Center at Froedtert Hospital campus locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The Froedtert Health system (a nonprofit regional health network shared with the Medical College of Wisconsin) operates eastern Wisconsin’s largest academic medical center and Level I Trauma Center at Froedtert Hospital, with a network of 10 hospitals and 45+ clinics. It provides comprehensive care across many specialties, including palliative care, and supports thousands of clinical trials and research. Key locations relevant to Germantown and surrounding areas include affiliated Froedtert hospitals and clinics in Mequon, New Berlin, Oak Creek, Pewaukee, West Bend, and Milwaukee. In 2024, Froedtert Health merged with ThedaCare to expand access in Wisconsin. The network employs about 2,709 staff and has significant outpatient/inpatient volumes, offering services across primary care, hospital care, and specialized programs (including palliative and end-of-life care) within its regional system.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Social Media
Photos
Photos published by Palliative Care Program showing the hospice care practice in Germantown, WI.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.0 out of 5 stars (47 reviews)
- OpenDataNY: 4.7 out of 5 stars (9 ratings)
Patients praise
- Friendly, professional, and helpful staff and nursing teams
- High-quality care from specific primary care physicians who listen and show genuine concern
- Clean, modern, and comfortable facility environment
- Efficient wait times reported by many patients for general clinic services
Common complaints
- Shady or complex billing practices, particularly surrounding diagnostic vs. annual physical coding
- Rudeness from phone staff or nurses in some instances
- Difficulty accessing MD providers, with reports of excessive reliance on nurse practitioners
- Long wait times or communication issues regarding follow-up appointments
"Shady billing practices... I had some questions during my visit which prompted them to change my visit from an annual (covered by insurance) to a diagnostic (not covered by insurance) and got billed for things I shouldn’t."
- LocalityBiz User Review"I have the BEST doctor ever. I have been going here for 18+ years & wouldn’t go anywhere else."
- Birdeye User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Office of Advanced Practice | Froedtert & MCW - Jan 23, 2026
- David Lawrence, MD | Froedtert & the Medical College of Wisconsin - Nov 3, 2025
- Find a Doctor | Froedtert & MCW - Jul 1, 2026
- Find a Doctor | Froedtert & MCW - Mar 12, 2026
- Froedtert Health hiring Family Nurse Practitioner in Germantown, WI - Apr 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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