West Cancer Center
Oncology • Germantown, TN • Since 1978 • 11 locations locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
West Cancer Center is a private, multidisciplinary cancer care provider founded in 1978 and based in Germantown, Tennessee. It operates 10 offices across the United States (primarily in Tennessee and nearby states), offering comprehensive cancer treatment and research. The center emphasizes clinical excellence and groundbreaking research, and employs around 163 staff. Contact options include main phone line 901-683-0055 and the support email support@westclinic.com. Website: westcancercenter.org.
Services Offered
Not published.
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by West Cancer Center showing the oncology practice in Germantown, TN.
What Patients Say
Overall sentiment across review platforms: positive
- Yelp (West Cancer Center Germantown): 2.7 out of 5 stars (49 reviews)
- Facebook (West Cancer Center & Research Institute): 94% recommendation rate (651 reviews)
- Birdeye (Margaret West Comprehensive Breast Center): 4.9 out of 5 stars (110 reviews)
Patients praise
- compassionate, caring, and friendly nursing and medical staff
- thorough and personalized treatment plans
- nurturing and supportive environment for patients and families
- high-quality medical care and expertise
Common complaints
- long wait times and appointment delays
- administrative and communication challenges in hospital processes
- isolated reports of unprofessional staff behavior and perceived incompetence
"From the moment I stepped up to the desk, I was treated like I was their only patient! Dr. Richard Fine was nothing short of superb. This cancer center is on the level with the greats like Mayo or John's Hopkins."
- LocalityBiz Review"Courtney with Dr. Gilmores office is INCREDIBLY unprofessional and likes to blame other staff members for the delay of care she creates. Highly recommend Dr. Gilmore and all other staff but also recommend you request her to not be involved in your care."
- Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Facilities | Applicants | Division of Gynecologic Oncology - Jul 30, 2025
- Robert Johnson, MD - Saint Francis Healthcare - Feb 20, 2026
- West featured in Healthcare Executive - West Cancer Center - Jul 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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