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Gloucester Family Health Center clinic

Gloucester Family Health Center

Pediatrics • Gloucester, MA • Since 1987

3.9/5

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Gloucester Family Health Center (part of North Shore Community Health) provides comprehensive primary care through board-certified clinicians (Physicians, Nurse Practitioners, Physician Assistants) and also offers Dental and Behavioral Health services. It is one of NSCH’s locations, alongside the Salem Family Health Center, school-based health centers at Salem High School and Peabody High Schools, and the Peabody Family Health Center. The organization is actively hiring for Gloucester site positions.

Services Offered

  • Primary care
  • Pediatrics
  • Preventive care
  • Chronic disease management
  • Family-oriented care
  • Sexual and reproductive health
  • Gynecologic procedures
  • Immunizations
  • Virtual health
  • Behavioral health
  • Pharmacy services
  • Dental care
  • HIV and Hepatitis C treatment clinic
  • Substance use disorder treatment

Team

  • Rachel Ward, MSN-FNP from Simmons University; focuses on sexual reproductive health, gynecologic procedures, and pediatrics - Provider

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the hours of operation?

Mon – Wed: 8:30am – 5:00pm Thu: 8:30am – 7:30pm Fri: 8:30am – 5:00pm

Where is Gloucester Family Health Center located?

302 Washington Street Gloucester, MA 01930

What telehealth options are available?

Telehealth Appointments Are Also Available

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: multiple reviews (overall rating not shown in provided snippet) (3 reviews mentioned)
  • Healthgrades (Dr. Karen Damico, DO - affiliated): Likelihood of recommending: 3.909091 out of 5 (not provided)

Patients praise

  • Some patients describe providers as attentive, thorough, compassionate, and listening to concerns (Healthgrades for Dr. Karen Damico).
  • Reports of professional, friendly, and efficient staff and good appointment experiences (Healthgrades).
  • Convenient, family-oriented care positioning on organization/partner site (NSCHI).

Common complaints

  • Complaints about rude behavior and phone issues (including being hung up on) reported in reviews (localitybiz).
  • Dissatisfaction with care quality and lack of referrals for specific issues; describes being put on medications instead of requested referrals (localitybiz).
  • Long wait times or call-center forwarding and delayed/no callbacks after COVID reported (localitybiz).
  • Dental complaint describing a tooth being broken during a procedure and being unable to remove it (dentalclinics.org).

"“They are very rude, they hang up on you when they don't want to listen to you…”"

- localitybiz.com review excerpts for Gloucester Family Health Center

"“After repeated office visits and several requests for referrals for my knee pain and psoriasis. They never once helped me with my core issues.”"

- localitybiz.com review excerpts for Gloucester Family Health Center

"“Always good visits. Wait times can be long for appointments from the afternoon on, but morning ones were pretty quick.”"

- Healthgrades patient feedback on Dr. Karen Damico (affiliated with practice)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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