Goshen Physicians Internal Medicine
Internal Medicine • Goshen, IN • Since 1901
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Goshen Health is a nonprofit health system based in Goshen, Indiana, founded in 1901, with 39 locations across five northern Indiana counties. It operates as a comprehensive healthcare network including primary care and specialty services, emphasizing cancer and cardiovascular care, Magnet-designated nursing, and active clinical research. The organization employs around 459 staff and generates $25–50 million in annual revenue. Key leadership roles include heads of Surgical Services, Rehabilitation, Critical Care, and Population Health. The main campus and four US offices are located in Goshen, IN (notably 200 High Park Ave).
Services Offered
Team
Insurance & Payment
Not published.
Online bill pay, Pay My Bill online, Billing Questions? contact an account coordinator: Phone: (574) 364‑4727 Fax: (574) 364‑2759
Languages Spoken
Not published.
Current Offers
WE ARE WELCOMING NEW PATIENTS
FAQs
What services are offered?
Family medicine/primary care and internal medicine services for adults; welcoming new patients.
What are the hours for Goshen Physicians Internal Medicine?
Monday – Friday, 8:00 a.m. – 5:00 p.m.
How can I pay my bill?
Manage and pay your bill securely online. For questions about your Goshen Physicians bill, contact an account coordinator: Phone: (574) 364‑4727 Fax: (574) 364‑2759. Office Hours: Monday – Friday, 8 a.m. – 4 p.m.
What is the phone number for existing patients?
Existing Patients: (574) 537-1626
Social Media
Photos
Photos published by Goshen Physicians Internal Medicine showing the internal medicine practice in Goshen, IN.
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (Dr. Matthew Norton): 4.5/5 (8 ratings)
- MedicalNewsToday (Dr. Matthew Norton): 2.0/5 (1 rating)
- WebMD Care (Dr. David Kay): 3.5/5 (9 ratings)
- Healthgrades (Dr. David Kay): 3.8/5 (17 ratings)
Patients praise
- Appreciation for physicians' medical expertise and knowledge
- Courteous and excellent office/nursing staff
- Some patients report long-standing positive relationships with physicians and feel heard during visits
Common complaints
- Communication issues and perceived dismissiveness from certain physicians
- Difficulty scheduling appointments and reaching the office by phone
- Concerns about physicians appearing agitated or argumentative when questioned about treatment decisions
- Complaints about rushed appointments and lack of personal, timely attention
"Arrogant, rude, and dismissive. I will never go back to this poor excuse of a health care provider. He becomes overtly agitated when asked to explain health care decisions."
- WebMD Care patient review of Dr. Matthew Norton"He is very knowledgeable, but did not want to hear my concerns about my treatment as a patient... He does not tolerate patients questioning or challenging his opinions."
- MedicalNewsToday patient review of Dr. Matthew Norton"Dr. Kay has been my family doctor for over two decades. Dr. Kay is remarkable not only for his medical knowledge, but for his caring friendship and bedside manner."
- Healthgrades patient review of Dr. David KaySynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Hannah Brundage Joins Goshen Physicians Family Medicine Pro Park - Oct 27, 2025
- Goshen Physicians Adds Urology and Neurology Providers - Jun 23, 2026
- Dr. Chad Smoker Joins Goshen Physicians Family Medicine New Paris - Nov 18, 2025
- Dr. Lisa Orn Named Medical Director of Goshen Health Home Care and… - Oct 27, 2025
- New Doctor Joins Goshen Physicians Family Medicine New Paris – InkFreeNews.com - Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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