Baystate Infectious Disease
Infectious Disease • Greenfield, IN • Since 1895
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baystate Franklin Medical Center (BFMC) is a nonprofit hospital in Greenfield, MA, part of Baystate Health. Key points: - Location: 164 High St, Greenfield, MA; serves the Greenfield area with close-to-home healthcare. - Type: Nonprofit hospital and health care facility; founded in 1895. - Size: About 101 employees; main operations in Medical, Administrative, and Support roles. - Leadership: Includes Chief of Hospital Medicine Venu Ganipisetti and program directors (e.g., Josefa Scherer; Jablonski Linda). - Contact: Phone 413-773-0211; part of the Baystate Health network. - Focus: General hospital services in healthcare with emphasis on safety and local access; part of a broader regional system (Baystate Health). Note: The provided page does not mention an infectious disease department or specific infectious disease services at BFMC.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is Baystate Infectious Diseases?
A service of Baystate Medical Center specializing in treating adults with a wide variety of infectious diseases.
What are the clinic hours?
Monday: 8 am - 5 pm; Tuesday: 8 am - 5 pm; Wednesday: 8 am - 5 pm; Thursday: 8 am - 5 pm; Friday: 8 am - 5 pm; Saturday: Closed; Sunday: Closed
Social Media
Photos
Photos published by Baystate Infectious Disease showing the infectious disease practice in Greenfield, IN.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (for Baystate Franklin Medical Center): 2.6 out of 5 stars (23 reviews)
Patients praise
- Cleanliness of hospital facilities and environments
- General praise for doctors and nursing staff communication in some contexts
- Some physicians perceived as caring, knowledgeable, and professional
Common complaints
- Reports of poor communication between staff and patients
- Concerns regarding staff responsiveness to requests for help
- Some patients feeling disrespected or ignored during their care
"Worst experience ever. They don't listen to you and your needs. They do whatever they want."
- Social media post regarding Baystate Medical Center (general system)"Horrible assuming nurses and doctors. ... I was treated with no respect and sent home. Needless to say, I had a major infection in my head where I was complaining and they DID NOTHING TO HELP."
- Patient story related to Baystate Franklin Medical CenterSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Shaza Ben Khadra, MD - Pathologist in Springfield, MA - May 14, 2026
- Dr. Jillian A. Dodge, DO - OB-GYN in Springfield, MA - May 14, 2026
- Baystate Franklin nurses union seeks to maintain staffing minimums in new contract - Greenfield Recorder - Feb 18, 2026
- Baystate Franklin nurses speak out against hospital layoffs - Greenfield Recorder - Jun 18, 2026
- Impasse in contract talks may lead to Baystate Franklin nurses strike - Greenfield Recorder - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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