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Emergency Room Care

Emergency Medicine • Groton, CT

3.2/5(346 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Pequot Health Center (Birdeye): 3.5 / 5 (274 reviews)
  • Pequot Health Center (Yelp): (Multiple negative reviews shown; exact star value not captured in snippet) ((Not captured in snippet))
  • Lawrence & Memorial Hospital - Pequot Health Center: Emergency Room Care (Network of Care): (Overall agency rating not stated; only user review quotes) (3 review(s))
  • Lawrence + Memorial Hospital (Yelp brand page): 2.2 / 5 (72 reviews)

Patients praise

  • Some reviewers describe quick, effective emergency treatment and feeling reassured that it will be their “go to” for emergencies
  • Other reviewers praise certain staff (e.g., nurses/diagnostic staff) as wonderful, even when they criticize a clinician’s bedside manner

Common complaints

  • Complaints about rude staff, lack of understanding/communication, or poor bedside manner in emergency care
  • Complaints about possible misdiagnosis/misdirected care and dismissal of patient concerns
  • Long waits or ER process not matching expectations for “fast track”/timing
  • Significant billing concerns (very high charges even in-network)
  • Facility issues mentioned in reviews (e.g., broken AC; difficulty getting in on weekends when listed as 24 hours)

"“DO NOT GO HERE UNLESS ITS AN EMERGENCY!! Or risk a ridiculously high bill!”"

- Network of Care (Lawrence & Memorial Hospital - Pequot Health Center: Emergency Room Care)

"“In and out in less than an hour… Being new to the area this will be our go to if needed.”"

- Network of Care (Lawrence & Memorial Hospital - Pequot Health Center: Emergency Room Care)

"“I’ve had wonderful experiences with nurses here but… a doctor completely dismissed my concerns, leading to a misdiagnosis…”"

- Birdeye (Pequot Health Center - 274 reviews)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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