Orthopedic Partners
Orthopedics • Groton, CT • Since 1957
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Orthopedic Partners is a private medical practice and the largest musculoskeletal care provider in Southeastern Connecticut, with 5 offices nationwide (all in the United States). Founded in 1957 and headquartered at 82 New Park Avenue, North Franklin, CT, they emphasize patient-first care and broader access to orthopedic services. Contact: (860) 889-7345. Offices include Niantic and North Franklin, CT locations.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Make a Payment, New patient booking (online), Booking/appointments (online), Cash, credit cards (assumed standard)
Languages Spoken
FAQs
Office hours
The page excerpt does not provide explicit daily opening hours. Please refer to the site or contact the clinic for current hours.
Social Media
Photos
Photos published by Orthopedic Partners showing the orthopedics practice in Groton, CT.
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Steven Carlow): 3.9 out of 5 stars (20 ratings)
- Yelp: Varies, but reviews include both positive and negative sentiment (10 reviews)
- Vitals: 1 rating/review (1 review)
Patients praise
- Effective surgical outcomes (hip replacement mentioned)
- Professional and kind bedside manner from specific physicians
- Clear explanations of medical conditions from some providers
Common complaints
- Poor administrative management and communication
- Excessive wait times for appointments
- Unprofessional or hostile staff behavior
- Difficulties in getting doctors to return calls
- Concerns regarding bedside manner and lack of empathy
- Unexpected or unclear billing/payment policies
"Everytime I go to this practice I am disgusted by the behavior of the staff. They seem to think their job is to whine and cry about themselves without any caring about accomplishing anything for the patient."
- Vitals"Worst doctors office I have ever dealt with. I can’t imagine what goes on in that office but don’t expect a call when they say they will and if you’re hoping to reach them stop trying and switch doctors."
- Healthgrades"Dr. Thoms is the very best! Did my hip replacement surgery No problems at all! Excellent staff as well."
- YelpSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Niantic Connecticut - Orthopedic Partners - Mar 7, 2026
- Physicians - Orthopedic Partners - Mar 7, 2026
- Services - Orthopedic Partners - Mar 7, 2026
- Finance Jobs, Employment in Groton, CT | Indeed - Jul 5, 2026
- Steven Yin Wei, M.D. - Orthopedic Partners - Mar 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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