Hackensack University Medical Center Behavioral Health Unit
Psychiatry • Hackensack, NJ
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Hackensack University Medical Center Behavioral Health Unit is a psychiatric unit in Hackensack, New Jersey offering inpatient and outpatient mental health services. The facility provides cognitive behavioral therapy, group therapy, individual psychotherapy, ketamine infusion therapy, transcranial magnetic stimulation, case management, and suicide prevention services for adults and seniors. It accepts Medicaid, Medicare, private insurance, and other payment options.
Services Offered
Technology & Equipment
Insurance & Payment
Cash, Credit/debit cards, Insurance, Check, Credit cards, Insurance accepted
Languages Spoken
FAQs
Is your insurance accepted?
Ask an expert, call 1-888-546-6005
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (3,712 patient surveys)
Patients praise
- Caring and attentive nursing staff reported by some patients
- Availability of specific amenities like outdoor areas and pet therapy in some units
- Generally clean facilities mentioned in some reviews
- Some patients reported effective treatment and compassionate care from specific staff members
Common complaints
- Concerns regarding emergency room wait times and overcrowding
- Mixed feedback on physician care and bedside manner
- Reports of staff responsiveness needing improvement
- Occasional complaints about facility environment/noise levels
"The staff is very caring and nice... you get to see them every day which is a plus most hospitals don't do that. ... And, they also have pet therapy again which most hospitals do not. Of all the hospitals I've been this is by far the best."
- Psych Ward Reviews (former patient)"The nurses and aides were most attentive... my surgeon was a seasoned professional and prepared me for the procedure and follow-up to surgery in a straight forward but compassionate manner."
- MedicalRecords.com reviewer"An area identified for improvement is staff responsiveness, where only 54% of patients felt they always received help, compared to the national average of 63%."
- CMS HCAHPS (via Momentary Labs) analysisSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Hackensack University Medical Center - Behavioral Health Unit - Jul 16, 2025
- Hackensack University Medical Center - Hospital - Medicare - May 13, 2026
- Licensed Clinical Social Worker (LCSW) - Maternal Mental Health in ... - Apr 30, 2026
- Psychiatric Inpatient Acute Care in New Jersey - Oct 22, 2025
- Hackensack Meridian Women's Mental Health - Oct 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
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