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[PDF] New Jersey Trauma Centers - NJ.gov

Trauma Center • Hackensack, NJ

3.4/5(5,816 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (3,712 patient surveys)
  • MedicalRecords.com: 4.2 out of 5 (2,104 reviews)
  • Healthgrades / US News Health: 74% patient experience rating / 88% willingness to recommend (N/A)

Patients praise

  • attentive nursing care
  • professional and skilled surgical teams
  • effective doctor-patient communication
  • smooth outpatient surgical experiences

Common complaints

  • long wait times in the emergency room
  • misdiagnosis concerns
  • staff responsiveness issues
  • noise levels at night
  • cleanliness concerns

"The nurses and aides were most attentive following my serious bilateral quad tendon surgery. They were patient and always willing to insure I had everything I needed to be as comfortable as possible."

- MedicalRecords.com Review

"My dad has been to Hackensack hospital over 10 times and we have never ever waited to get him into a room under 16 hours. EVER! Always waited in the dam emergency room in the halls like an animal for 16+ hours."

- HospitalStats.org Patient Story

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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