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Community Memorial clinic

Community Memorial

Surgery • Hamilton, NY • Four convenient locations locations

3.7/5(327 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Community Memorial Hospital in Hamilton, NY is a nonprofit healthcare provider offering comprehensive services including general surgery, primary and preventive care, emergency/urgent care, inpatient and surgical procedures, and specialty services. The hospital operates 24/7 emergency services and emphasizes quality, compassionate care. It employs about 83 staff and reports annual revenue around $180.3 million. The main campus is at 150 Broad Street, Hamilton, NY 13346, with additional offices listed in the Hamilton area. The facility is connected to a broad range of medical specialties, including general surgery, orthopedics, cardiology, family medicine, and hospital-based acute care. Contact: main numbers listed via the Hamilton campus, and more information is available on communitymemorial.org.

Services Offered

  • Medical Surgical Services
  • Center for Surgical Services
  • Surgery

Technology & Equipment

  • laminar flow technology in operating rooms
  • four operating rooms with laminar flow
  • recovery area
  • diagnostic and minor surgical procedures space

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.2 out of 5 stars (103 reviews)
  • Momentary Labs (based on CMS HCAHPS data): 4 out of 5 stars (224 completed patient surveys)

Patients praise

  • Generally friendly, compassionate, and knowledgeable nursing and support staff
  • High patient recommendation rates (approx. 82-92%)
  • Clean and well-maintained environment
  • Effective care in specific instances of urgent medical need

Common complaints

  • Long wait times, particularly in the Emergency Department
  • Difficulties reaching departments (e.g., billing) by phone
  • Concerns regarding patient communication and record management
  • Isolated negative experiences with specific procedures or surgical outcomes

"If you actually have to get a surgery here look further into those reviews. The nursing team was absolutely fabulous. I feel blessed to have been there."

- Birdeye review

"Every doctor and nurse was really nice, came in with a bad asthma attack, they knew what to do and helped me very quickly."

- Birdeye review (Emergency Room)

"The visiting PA and the nurses were incredibly kind. But when I needed to verify my records, I was argued with and then hung up on."

- Birdeye review (Emergency Room)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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