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Find a Licensed Online Therapist in Hanalei, HI - BetterHelp clinic

Find a Licensed Online Therapist in Hanalei, HI - BetterHelp

Counseling • Hanalei, HI • Since 2012

1.0/5(46 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

BetterHelp is an online therapy platform that provides remote counseling from licensed therapists. It connects users with mental health professionals via web, phone, or text formats, offering affordable, convenient access to licensed clinicians. The company was founded in 2012 (originally 2013) and is headquartered in Mountain View, California. In 2015 it was acquired by Teladoc; in 2023 it paid a $7.8 million settlement related to privacy-related FTC charges over sharing user data for advertising. BetterHelp emphasizes accessible online therapy and features roles such as licensed clinical social workers and other mental health professionals. To find a licensed online therapist specifically serving Hanalei, HI, you can use the BetterHelp platform to search for providers by location and specialty.

Services Offered

  • Therapy/Counseling
  • Online Therapy
  • Teletherapy

Team

  • Yumi Lemaster, (not fully provided in excerpt) - Therapist

Insurance & Payment

Not published.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ComplaintsBoard: 1.0/5 (46 total reviews/complaints)
  • Trustpilot: 4-star rating (average) (9,000+ reviews)

Patients praise

  • Convenience and flexibility of online scheduling
  • Ease of access to mental health support from home
  • Ability to match with a therapist relatively quickly
  • User-friendly website and app interface

Common complaints

  • Billing and subscription cancellation issues
  • Concerns regarding data privacy and security policies
  • Quality of care can vary, with some users feeling disconnected from providers
  • Platform technical glitches and informal messaging formats

"I strongly advise anyone considering BetterHelp to carefully review their invoices and be extremely cautious with their billing practices."

- Trustpilot user review

"Without the issue of data safety, I would endorse BetterHelp with just the caveat that it may take a few tries to find the right provider and format of therapy that works for you."

- Verywell Mind review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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