UP Health System
Rural Health Clinic • Hancock, MI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by UP Health System showing the rural health clinic practice in Hancock, MI.
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, Birdeye, and Solv Health.: Generally positive ratings across various specialized centers (ranging from 3.1 to 4.9 stars), though some specific locations or urgent care centers have lower scores (e.g., 2.0 stars). (Review counts vary significantly by facility, with some having as few as 16 and others reaching over 180.)
Patients praise
- High quality of clinical care and professional, skilled physicians
- Friendly and helpful nursing and medical staff members
- Cleanliness of facilities
- Convenient locations and service availability, such as lab work and imaging
- Competitive or transparent pricing at some locations
Common complaints
- Difficulties with administrative tasks such as scheduling appointments and rescheduling
- Communication issues, including failure to notify patients about location changes
- Long wait times for appointments and during visits
- Reports of rude or dismissive behavior from some administrative staff members
"I’m happy to say just a week after my stitches were removed, you can barely see it. Thank you Dr Lori Sanford....you’re awesome!!"
- Hancock Dermatology patient review"It was the second time he made me wait over 40 minutes for my appointment, so I walked out. I don't understand why Zhang thinks his time is more important than mine?"
- Hancock Neurology & Neurodiagnostics patient review"It is almost impossible to get to actually talk to anyone and get any errors straightened out that were caused by inadequate appointment times, changing times or scheduling..."
- Hancock Family Medicine, Clearview patient reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Houghton and Hancock Apothecary Locations Open Today Under Upper Great Lakes Family Health Center Ownership - Upper Great Lakes Family Health - Jun 15, 2026
- Hancock Whitney Celebrates Opening of New Financial Center in Little Elm - May 21, 2026
- Hancock Whitney Celebrates Second Location in Plano with Grand Opening of New Financial Center on East Renner Road - Mar 3, 2026
- Hancock Whitney Celebrates Grand Opening of New Financial Center in Preston Center in Dallas - Dec 10, 2025
- Community Action office opens in Hancock to assist residents - Hancock News - Aug 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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