Mass Eye and Ear
Audiology • Harwich, MA • Since 1824
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Massachusetts Eye and Ear Infirmary (Mass Eye and Ear) is a Boston-based nonprofit teaching hospital focusing on ophthalmology and otolaryngology, affiliated with Harvard Medical School. Founded in 1824, it operates 41 beds and offers patient care, research, and clinical training across eye and ENT specialties, as well as audiology, balance, facial nerve, voice, and vision rehabilitation. Headquarters: 243 Charles Street, Boston, MA. The organization is part of Mass General Brigham and has locations in Boston; it does not appear to have Harwich-specific facilities listed on the official pages.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What services are offered at Mass Eye and Ear, Harwich?
ENT care, facial plastics, and related services for pediatric and adult patients including audiology.
What you need to know before your visit
Learn more about billing at our locations
Social Media
Photos
Photos published by Mass Eye and Ear showing the audiology practice in Harwich, MA.
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 1.7 out of 5 stars (Not explicitly specified)
Patients praise
- High electronic access to health information (98% rate)
- Strong clinical performance metrics for conditions like cataracts and glaucoma (80-97% range)
Common complaints
- Long wait times in the department
- Unfriendly, uncompassionate, or rude staff/secretaries
- Difficulties scheduling appointments or getting referrals processed
- Perception of poor communication regarding patient needs
"Called a week after referral was sent... 4 weeks later I heard nothing so I called... they went on to tell me “ we don’t have a doctor here that can help you”... Ignorance at its best not to mention they were so rude."
- LocalityBiz review"Wait times in this entire department are HORRENDOUS. The staff isn't very friendly. I spoke with the secretary Stephanie and her lack of compassion and empathy is appalling."
- Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller - Jul 2, 2026
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent - Jul 1, 2026
- NHS trust investigates after ‘unnecessary delay’ for thousands of patients | Harwich and Manningtree Standard - Jul 21, 2025
- Rear-end collision slows traffic on Route 6 in Harwich - Jul 10, 2026
- Traffic crash stalls traffic on Route 6 in Harwich - Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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