Cape Cod Human Services, Inc.
Psychiatry • Harwich, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Outpatient Behavioral Health Services operates two locations in Harwich and Hyannis, Massachusetts, offering psychiatric evaluations, medication management, and therapy for children, adolescents, adults, and older adults. The clinic provides evidence-based therapies, referrals to community services, and 24/7 crisis phone consultations.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
FAQs
What services are offered at the outpatient behavioral health center?
Outpatient psychiatric services including evaluation, medication management, and therapy for children, adolescents, adults, and older adults.
Where are the outpatient sites located?
460 West Main Street, Hyannis and Fontaine Outpatient Center, 525 Long Pond Drive, Harwich.
Social Media
Photos
Photos published by Cape Cod Human Services, Inc. showing the psychiatry practice in Harwich, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google/Birdeye reviews for Outer Cape Health Services): 3.7 out of 5 stars (168 reviews)
- Birdeye (for Northeast Health Services & Cape Behavioral Health): Not explicitly aggregated, but comments are mixed (13 reviews)
Patients praise
- Appreciation for access to virtual therapy options, particularly during and after the pandemic
- Gratitude toward individual therapists for their support in managing mental health crises
Common complaints
- Difficulty reaching staff by phone and long hold times
- Issues with appointment scheduling, including last-minute cancellations and double-booking errors
- Perceived lack of compassion, professionalism, and effective communication from administrative staff
- Challenges with pharmacy prescriptions management
"The level of incompetence and poor management can't be over-stated - it is nearly impossible to reach someone within a half-hour wait time. Once you do connect with a person on the phone, they are most likely ill-suited for the job and/or have not received proper training."
- Birdeye Review of Outer Cape Health Services"I'm so grateful for my therapist and for Northeast Health Services, making it possible for me to get therapy throughout the pandemic and beyond virtually."
- Birdeye Review of Northeast Health Services & Cape Behavioral Health"This organization is very unprofessional, and has a strong lack of understanding and compassion for their patients. They don’t listen to their patients input, and think the care is one way."
- Birdeye Review of Northeast Health Services & Cape Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Cape Cod Human Services - Fontaine Outpatient Center - Aug 26, 2025
- Outer Cape Health Services urges residents to protect their mental health during the holiday season - CapeCod.com - Dec 17, 2025
- Outer Cape Health Services will move from Harwich, shrink office space - Jun 24, 2026
- Cape Cod medical care nonprofit for 10 towns moves toward telehealth - May 28, 2026
- [PDF] MassHealth Behavioral Health Services for Children and Youth ... - Nov 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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