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Anna Jaques Hospital clinic

Anna Jaques Hospital

Pediatrics • Haverhill, MA • Multiple (Birth Center & Neonatal Care Center; Children’s Health Care – Haverhill; Children’s Health Care – Newburyport; Riverside Pediatrics) locations

3.4/5(124 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Anna Jaques Hospital, a nonprofit community hospital headquartered in Newburyport, MA, serves the Merrimack Valley, North Shore, and Southern New Hampshire, including pediatric care through its Neonatal Care Center. The hospital offers comprehensive services across departments such as general surgery, orthopedics, women’s health, and neonatal care, with a focus on high-quality care at lower cost and strong ties to BIDMC for clinical affiliation. It emphasizes patient satisfaction and provides classes and support groups. The facility operates as a private nonprofit with about 320 employees and annual revenue around $10M. Address: 25 Highland Ave, Newburyport, MA 01950. While primarily based in Massachusetts, it serves nearby New Hampshire communities and maintains a presence in the region. For pediatric-specific programs, contact the Neonatal Care Center or the hospital directly. Contact: 978-463-1000.

Services Offered

  • Pediatrics
  • Specialty Pediatric Services
  • Pediatric and adolescent psychiatry
  • Ear, Nose & Throat (ENT)
  • Emergency Care
  • Newborn Care
  • Radiology & Imaging
  • Sleep Health
  • Sports medicine
  • Laboratory services
  • Radiology services
  • 24/7 Emergency care

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What types of pediatric services are available?

Emergency care, laboratory services, newborn care, pediatric and adolescent psychiatry, radiology services, and sports medicine.

How can Anna Jaques coordinate advanced care or transfers for my child?

If more advanced care is needed, Anna Jaques works with Beth Israel Deaconess Medical Center (BIDMC) in Boston to transfer patients from the Emergency Department by ambulance or MedFlight helicopter and to refer for advanced services in non-emergency situations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report (Pediatrician specific): 4 out of 5 stars (41 reviews)
  • MedicalRecords.com: 3.1 out of 5 stars (83 reviews)

Patients praise

  • Professional, compassionate, and warm medical staff and nurses
  • Strongly positive experiences reported for labor and delivery services
  • Patients generally appreciate clear communication from doctors and nurses when engaged
  • Willingness among a majority of patients to recommend the hospital to others

Common complaints

  • Long wait times for appointments or services
  • Poor administrative and customer service experiences regarding scheduling
  • Concerns regarding communication responsiveness when help is requested
  • Occasional complaints regarding facility cleanliness

"The doctors, nurses, specialists, and staff were incredible every step of the way. I will definitely be back for the next baby!"

- Patient review on MedicalRecords.com

"Switched to Dr. Ray for my PCP and called for the first time and spent 20min on hold before speaking to receptionist who then told me it would be 5 months before I could be seen as a first time patient."

- LocalityBiz customer review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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