Hayward, CA Physical Therapists | Sutter Health Doctors
Physical Therapy • Hayward, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Hayward, CA Physical Therapists | Sutter Health Doctors showing the physical therapy practice in Hayward, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Comparably: 3 out of 5 stars (Customer Service) (Not specified (overall brand survey))
- Birdeye (Alta Bates Summit Medical Center Rehab): 2.3 out of 5 stars (3 reviews)
Patients praise
- Clinicians and doctors are often described as tentative, caring, or fantastic
- Access to modern equipment and systems
- High reported satisfaction rates for rehabilitation programs among surveyed patients
Common complaints
- Billing and insurance processing issues, including overcharging and challenges with pre-authorizations
- Difficulty scheduling or rescheduling appointments, with long wait times
- Poor customer service communication and perceived incompetence of administrative staff
- Challenges with the online patient portal regarding documentation and communication
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
- Better Business Bureau (Sutter Health)"The doctors at Sutter have been fantastic. They use modern equipment and systems. (The other doctor was pen and paper!) But their customer ... [service is poor]."
- Reddit (Bay Area)Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Rebecca L. Phillips, P.T. | Physical Therapist in Sacramento, CA | Sutter Health - Jun 11, 2026
- Dr. Eduardo I Lin | Physiatrist in Pleasanton, CA | Sutter Health - Jun 15, 2026
- HERLI BENITEZ-DANAO - Jun 14, 2026
- Robert White, PT - Physical Therapist in Palo Alto, CA - Jun 11, 2026
- Dr. Cindy S. Wun | Physiatrist in San Jose, CA | Sutter Health - Jun 12, 2026
Information sourced from the clinic's website as of July 10, 2026.
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