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Saint Francis Urgent Care clinic

Saint Francis Urgent Care

Urgent Care • Hayward, CA

3.5/5(284 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Saint Francis Urgent Care in Hayward, California provides walk-in urgent care services for adults and children, treating sprains, infections, minor wounds requiring stitches, and general medical issues. The clinic offers same-day appointments, drop-in service, video/telemedicine visits, on-site X-ray and lab services, and accepts insured and self-pay patients.

Services Offered

  • Urgent care
  • Walk-in healthcare
  • Video/Telemedicine visits
  • Same-day appointments
  • Drop-in service
  • Stitches for minor wounds
  • Infections
  • Sprains
  • General medical issues
  • Insured and self-pay pricing

Technology & Equipment

  • Video/Telemedicine
  • Telehealth

Team

  • Saint Francis Urgent Care Team, Board certified - Medical clinicians

Insurance & Payment

Not published.

Self-pay, Insurance

Languages Spoken

Not published.

Pricing

  • Cost-effective urgent care; lower cost than hospital ER; discounted fees for self-pay patients if not insured

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.0 / 5 (87 reviews)
  • Solv: 4.0 / 5 (average) (69 reviews)
  • Yelp (via MapQuest): 3.5 / 5 (128 reviews (as shown))
  • Facebook: 78% recommend (from 6 reviews) (6 reviews)

Patients praise

  • Helpful and kind front desk/reception staff
  • Quick or timely appointment/check-in and relatively short wait times
  • Doctors/providers described as knowledgeable, thorough, empathetic, and compassionate
  • Clean facility and efficient handling of visits (including imaging)

Common complaints

  • Poor customer service reported (unhelpful/horrible receptionist, insensitive response)
  • Long wait times/rushed feeling
  • Some testing/availability issues reported (e.g., strep throat tests “ran out”)
  • Perceived “useless” or low-quality experience in some reviews

"“PlEASE STAY AWAY FROM URGENT CARE/ EMERGENCY. I had the unfortunate situation of getting bit by a pitbull… The receptionist was horrible!”"

- Birdeye review excerpt (St. Francis Urgent Care Center, Hayward)

"“Good doc and fairly quick.”"

- Birdeye review excerpt (St. Francis Urgent Care Center, Hayward)

"“I made an appointment online and it was a very quick process… The front desk receptionists are very kind…”"

- MapQuest page quoting a Yelp review for St. Francis Urgent Care Center (Hayward)

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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