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Sterling Optical

Optometry • Hempstead, NY

4.8/5(409 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Sterling Optical in West Hempstead, NY offers eye exams, eyeglasses, contact lenses, frame adjustments, contact lens training, designer frames, ophthalmic lenses, and prescription sunglasses. Located at 412 Hempstead Turnpike, the clinic carries popular designer brands and accepts most vision insurance plans. Walk-ins are welcome during store hours, which typically run 10am to 6pm.

Services Offered

  • Eyeglasses
  • Contact Lenses
  • Eye Exams
  • Frame adjustments
  • Contact lens training
  • Designer frames
  • Ophthalmic lenses
  • Prescription sunglasses

Team

  • Dr. Bernstein, D.O. with expertise in fitting contact lenses; prism therapy for double vision - Optometrist
  • Dr. Gianfortune, Optometrist; frame adjustments; lens/frame fitting; teaches lens technologies - Optometrist

Insurance & Payment

  • CareCredit
  • most insurance plans
  • Aetna
  • Avesis
  • Blue Cross Blue Shield
  • Clarity Vision
  • Coast 2 Coast
  • Comprehensive Professional System
  • Davis Vision
  • EyeMed
  • GVS
  • Health Net
  • March Vision Care
  • Medical Eye Services, Ltd.
  • National Vision Administrators, L.L.C.
  • Optum Health Care
  • Safeguard – MetLife
  • Spectera
  • Superior Vision
  • Vision Plan of America

Don’t see your insurance listed? Call this store at (516) 481-2288 to check for additional accepted insurance plans.

CareCredit, Insurance, Cash, Credit/Debit, FSA, HSA

Languages Spoken

  • English

FAQs

What are the store hours?

Store Hours: 10:00am - 6:00pm (typical); hours may vary by day.

Commitments

  • $20 warranty on all purchases

What Patients Say

Overall sentiment across review platforms: mixed

  • National Optical: 4.9/5 stars (366 reviews)
  • Eye-Deal Optical: 4.7/5 stars (19 reviews)
  • Dr. Joseph Zupnick, OD: 5/5 stars (2 reviews)
  • Sterling Optical (via Yelp/MapQuest): ~3.5/5 stars (22 reviews)

Patients praise

  • Highly knowledgeable and professional optometrists
  • Friendly and helpful staff in specific locations
  • Thorough and patient eye exams
  • Good selection of frames and personalized assistance in frame selection

Common complaints

  • Reports of rude staff and poor customer service at front desk
  • Complaints about opaque or unexpected billing practices
  • Some concerns regarding pricing transparency compared to other options

"Unbelieveably good!! If I could adopt him, I would."

- Patient review of Dr. Joseph Zupnick

"The optometrist is great here but the lady at the front desk is very rude. ... She was making every excuse in the book to not do it."

- Patient review of Cohen's Fashion Optical

"Everyone is professional, sweet personality!! So friendly excellent prices too! They also have great lollipops. Great place to get your eyewear."

- Patient review of Sterling Optical

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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