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Digestive Diseases - Gastroenterologists clinic

Digestive Diseases - Gastroenterologists

Gastroenterology • Herkimer, NY • Multiple locations in Central New York (Herkimer, Oneonta, Cobleskill, Cooperstown) locations

2.9/5(29 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Digestive Diseases at Bassett Healthcare Network in Herkimer, NY offers gastroenterology services including diagnosis and treatment of gastrointestinal and digestive diseases such as GERD, ulcers, liver disease, IBD, IBS, and colon conditions. The clinic performs endoscopy, colonoscopy, ERCP, EUS, and hydrogen breath testing, working with surgeons, radiologists, and cancer care teams to manage digestive health.

Services Offered

  • Digestive diseases
  • Gastroenterology
  • Endoscopy
  • Colonoscopy
  • ERCP
  • EUS
  • Hydrogen breath testing

Technology & Equipment

  • Esophagogastroduodenoscopy (EGD)
  • Endoscopic Retrograde Cholangio-Pancreatography (ERCP)
  • Endoscopic Ultrasound (EUS)
  • Hydrogen breath test
  • Colonoscopy

Insurance & Payment

Not published.

Languages Spoken

  • English

Pricing

  • Price transparency may be available at https://www.bassett.org/about-us/price-transparency

FAQs

What digestive issues do you treat?

A full range of gastrointestinal and digestive diseases including swallowing disorders, GERD, ulcers, liver diseases, biliary and pancreatic diseases, IBD, IBS, colon diseases, and more.

What procedures are offered by the gastroenterology service?

Flexible sigmoidoscopy – an endoscopic procedure that examines the sigmoid colon to screen for colon cancer, or evaluate possible causes of abdominal pain, chronic diarrhea, rectal bleeding, or other intestinal issues. Sigmoidoscopies also allow a tissue sample to be collected for further analysis

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD/Medical News Today (Dr. Charles Casale): 3.0/5.0 (22 reviews (varies by platform))
  • Vitals (Dr. Thomas Brasitus): 1.7/5.0 (3 ratings (1 written review))
  • Vitals (Dr. Peter Francisco): 3.5/5.0 (4 ratings (2 written reviews))

Patients praise

  • thorough and compassionate care by some providers
  • willingness to spend time explaining conditions and treatments
  • friendly bedside manner

Common complaints

  • condescending or rude staff
  • concerns regarding quality of medical care and neglect
  • difficulty getting timely follow-up or testing

"I had a fantastic experience with Dr. Casale. He answered all my questions and took time to explain things to me. I did not feel rushed at all."

- Medical News Today (Patient Review)

"He hardly asks any questions. When you give him information he acts like he is not listening/doesn't care. He was rude at times when answering questions."

- Vitals (Patient Review)

"This place is a joke! Horrible , condescending staff. The medical treatment is beyond neglectful."

- WebMD (Bassett Healthcare Herkimer Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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