WellNow Urgent Care
Urgent / Convenient Care • Herkimer, NY • Since 2012
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
WellNow Urgent Care is a private, walk-in urgent care network (formerly Five Star Urgent Care) operating in Illinois, Indiana, Michigan, New York, and Pennsylvania. Founded in 2012 and headquartered in Chicago, IL, it provides quick treatment for illnesses and injuries, rapid testing, and other health-care needs. The company has grown through acquisitions (e.g., Primary Urgent Care, Hometown Urgent Care, Physicians Immediate Care) and currently has 3 U.S. offices, with its HQ at 311 N Green St, Chicago. locations, but does not list a Herkimer site. For exact address and hours in the Herkimer area, a local search or WellNow location tool is recommended.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
No specific insurance types listed; article mentions affordable pricing for uninsured patients and acceptance of credit/debit cards
Credit card, Debit card, Cash (not specified), Insurance (general), insurance (if using)
Languages Spoken
Not published.
Pricing
FAQs
Do I need an appointment?
You can walk in; no appointment or referral is required.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
Bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. A copy of this information will be made for our files. If you have secondary insurance, bring that information as well so we can submit it on your behalf.
When should I go to an emergency room versus an urgent care or walk-in clinic?
WellNow treats many non-life-threatening conditions and has X-ray and on-site stitching as needed. However, go to a hospital emergency room for true emergencies or call 911.
Social Media
Photos
Photos published by WellNow Urgent Care showing the urgent / convenient care practice in Herkimer, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.8 out of 5 stars (1,090 reviews)
- Yelp (via MapQuest): 1.0 out of 5 stars (2 reviews)
Patients praise
- friendly and knowledgeable staff
- efficient registration process in some cases
- compassionate care by some providers and nurses
- convenient virtual visit options
Common complaints
- long wait times
- billing and insurance issues including high costs and payment discrepancies
- concerns about professional behavior and lack of compassion from some staff
- perceived uncleanliness or lack of hygiene protocols
"If I could give 0 stars I would! Worst Urgent care ever!! Staff was very unprofessional..."
- Birdeye review"From the time I was registering, my time with the nurse and patient provider, until the time I said goodbye, I felt listened to, respected, cared for, and not rushed at all!"
- LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Merilda Husic, PA - Physician Assistant in Oneida, NY - May 14, 2026
- Hamilton College study looks at impact of WellNow urgent care centers - Apr 27, 2026
- WellNow Urgent Care Partners with Utica University to Expand Healthcare for Students - Dec 9, 2025
- Hamilton College study finds WellNow Urgent Care expansion improves access and reduces strain on emergency rooms - Apr 22, 2026
- Rapid COVID-19 testing now available at WellNow Urgent Care centers - Apr 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
Other urgent / convenient care clinics in Herkimer
Comparing your options?
See other urgent / convenient care clinics in Herkimer, or search the full directory by insurance, ratings, and more.
