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Good Shepherd Orthopedics clinic

Good Shepherd Orthopedics

Sports Medicine • Hermiston, OR • Since 1954

3.8/5(249 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Good Shepherd Orthopedics in Hermiston is part of Good Shepherd Health Care System, a nonprofit, mid-size health system based in Hermiston, Oregon. The system employs a large orthopedics-related team (along with 40 robotic-trained surgeons overall) and offers a broad range of services through its Medical Group, including specialty and primary care, diagnostic imaging, and rehabilitation. The flagship acute care hospital is fully accredited, with 24/7 emergency services and a wide array of surgical and rehabilitation options. For orthopedics specifically, patients can expect access to surgical services and support within the GSHCS network in Hermiston, Oregon. For more details, visit gshealth.org.

Services Offered

  • Orthopedics
  • Sports Medicine
  • Orthopedic treatments
  • surgical and non-surgical methods

Technology & Equipment

  • Orthopedics
  • surgical and non-surgical methods
  • current orthopedic treatments

Insurance & Payment

Not published.

Paying for Care, Online Bill Pay, Secure Single or Recurring Payments

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report (Dr. Richard Carpenter): 3/5 (47)
  • US News & World Report (Dr. Jerry Crum): 4/5 (19)
  • US News & World Report (Dr. Patrick Harrison): 5/5 (28)
  • US News & World Report (Dr. James Whittum): 2/5 (62)
  • US News & World Report (Dr. Zhiqing Xing): 5/5 (93)
  • Facebook (Good Shepherd Health Care System): 62% recommend (265)

Patients praise

  • Some orthopedic surgeons receive high patient ratings (e.g., 5/5)
  • Patients often identify specific providers as a top choice

Common complaints

  • Providers perceived as uncaring, arrogant, or dismissive of patient pain
  • Lack of effective communication or failure to listen to patient concerns
  • Reports of inaccurate medical notes and perceived incompetence in treatment outcomes
  • Difficulty in receiving thorough examinations or clear instructions

"He didn’t listen to anything I said, acted like he didn’t care what pain I had... won’t go see him again and I’ll see a more qualified actual Orthopedic Specialist"

- WebMD (Dr. James Whittum)

"Overwhelmingly shocked by how unhelpful this provider is. Would give 0 stars but have to leave something. Doesn’t listen, was cutting me off to inform me the pain in my injured shoulder isn’t what I say it is..."

- WebMD (Dr. James Whittum)

"His demeanor came across as arrogant and uncaring, and he appeared indifferent to my pain, concerns and overall wellbeing."

- Healthgrades (Dr. Petersen)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2].

Information sourced from the clinic's website as of July 11, 2026.

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