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Infectious Disease - Hershey clinic

Infectious Disease - Hershey

Infectious Diseases • Hershey, PA

5.0/5(6 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- The Milton S Hershey Medical Center Physicians Group is a private hospitals and health care organization based in Hershey, Pennsylvania, affiliated with Penn State Health Milton S. Hershey Medical Center. - It focuses on coordinated, comprehensive care through Penn State Heart and Vascular Institute (cardiology, veins, and arteries) and is part of an academic medical center. - Contact options include multiple Penn State Health phone numbers; main location is in Hershey, PA. - The organization operates within healthcare, medical centers, and academic contexts, and appears under the Penn State Health umbrella.

Services Offered

  • Infectious diseases care
  • diagnosis and treatment of illnesses caused by bacteria, viruses, fungi, and other pathogens
  • prevention of spread of contagious diseases
  • kid-friendly services for children by Pediatric Infectious Diseases team
  • multidisciplinary team approach (physicians, nurses, social workers, case managers, dieticians, pharmacists)
  • integrated outpatient parenteral antibiotic therapy (OPAT) program
  • research and clinical trials in HIV, COVID-19, tickborne infections, antibiotic resistance
  • coordination with microbiology, orthopaedics, cancer care, transplant care, family medicine, lung care, allergy and immunology, urology, nutrition, social work and more
  • travel medicine
  • conditions treated including bloodstream infections, bone and joint infections, COVID-19 and other respiratory infections, tick/mosquito-borne diseases, endocarditis, fungal infections, HIV/AIDS, post-transplant infections

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD/Penn State Health Provider Profiles: 5.0 out of 5 (based on 6-80 ratings for specific doctors) (6-80 ratings (for specific providers))
  • U.S. News & World Report (Hospital-wide): 91% recommendation rate (Not explicitly stated (hospital-wide))
  • Birdeye (Hospital-wide): Not explicitly stated (aggregated) (1,952 reviews (hospital-wide))

Patients praise

  • providers praised for thorough explanations, respectful communication, and genuine care
  • high patient satisfaction scores for specific specialists (e.g., 5.0/5.0 for some ID doctors)
  • effective, organized home recovery programs for ongoing infection treatment
  • high institutional recommendation rate (91% willing to recommend the hospital)

Common complaints

  • concerns regarding follow-up care and attention from some individual providers
  • reports of long wait times for appointments and in the emergency department
  • general complaints about hospital billing, fees, and administrative processes
  • criticism of perceived focus on financial gain over patient well-being by some reviewers

"Dr. Bai ... genuinely cared about my overall health as opposed to just the condition of my wound... treated like I was a person, not just a patient."

- WebMD Patient Review

"This place is only in business to make money & they DON'T CARE about the patients health. You spend more time in the waiting room then you do with the dr."

- Birdeye Patient Review (Hospital-wide)

"I got the exact same thing that I was getting in the hospital. ... They were so organized, and they had everything right down... It took away a ton of stress for me."

- Contessa Health Case Study

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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