Penn State Health Milton S. Hershey Medical Center
Surgery • Hershey, PA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The Milton S. Hershey Medical Center Physicians Group is the physician network of Penn State Health’s Milton S. Hershey Medical Center, a private, academic medical center based in Hershey, Pennsylvania. It operates within the Hospitals and Health Care sector and focuses on coordinated, specialized care through Penn State Heart and Vascular Institute for cardiovascular conditions. Key details: headquarters in Hershey; multiple contact numbers available; part of Penn State Health; linked to academic medicine and a physician liaison program.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Visiting hours
Visiting hours: Every day from 8 a.m. to 8 p.m.
CareLine or general questions
Call our CareLine to make an appointment or for general questions. TTY: 717-531-4395 or 800-731-3032 (toll-free). Hospital operator: 717-531-0000.
Phone numbers for patient-related needs
Outpatient pre-arrival: 717-531-1300 (patient registration, insurance verification, financial evaluation). Patient concerns: 717-531-6311. Billing and insurance: 800-254-2619 or 717-531-5069.
Emergency Department details
The Emergency Department (ED) at the Milton S. Hershey Medical Center is central Pennsylvania’s only Level I Trauma Center for both children and adults. We handle trauma, stroke, heart and vascular, pediatric and neurosurgery patients. For questions, contact Patient Relations at 717-531-6311, weekdays 8:30 a.m.–4:30 p.m.
Additional notes
If you’re having an emergency, dial 911. My Penn State Health is available for scheduling, messaging providers, test results, prescriptions, and paying bills.
Social Media
Photos
Photos published by Penn State Health Milton S. Hershey Medical Center showing the surgery practice in Hershey, PA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.8 out of 5 stars (1,952 reviews)
- Healthgrades: 78% recommend (N/A)
- Better Business Bureau (BBB): Not rated (18 complaints)
- U.S. News & World Report: 91% recommend (N/A)
Patients praise
- Professional and knowledgeable staff members reported in some instances
- General willingness of many patients to recommend the hospital to others
- Positive experiences with specific doctors and nursing staff
Common complaints
- Long wait times for appointments and in the emergency room
- Concerns regarding billing practices and confusing invoices
- Perceived lack of care or attention from some medical staff
- Dissatisfaction with responsiveness and communication
"Second visit & I’m Still sitting in the little room waiting for a Dr. over 1 hour and 20 min. After my appt time! Ridiculous. Nobody has checked or apologized."
- Birdeye"I have received a letter stating my bill went to credit collections without any previous notifications. The bill I did received had multiple amounts due in different pages a confusing to read."
- BBB"The nurses were pleasant and warm. The doctors made rounds timely and efficiently with no long wait and see."
- YelpSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Milton S. Hershey Medical Center among Newsweek's top 50 hospitals in the U.S. | Penn State University - Mar 24, 2026
- Healthgrades ranks two Penn State Health hospitals among America’s Best - Penn State Health News - Feb 10, 2026
- Milton S. Hershey Medical Center adopts 'Heart-in-a-Box' technology | Penn State University - Jun 23, 2026
- Penn State Health Milton S. Hershey Medical Center again achieves perfect three-year survival rate for heart transplant patients - Penn State Health News - Jan 6, 2026
- Milton S. Hershey Medical Center’s Blood and Marrow Transplant Program earns national recognition - Penn State Health News - Apr 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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