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Novant Health Internal Medicine

Family Medicine • High Point, NC

4.5/5(756 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Primary Care High Point at Novant Health is an internal medicine clinic in High Point, NC, located on Eastchester Drive just north of High Point University. The clinic treats patients 18 and older and offers primary care, vaccinations, chronic disease management including hypertension, general wellness visits, online scheduling, specialist referrals, and care coordination.

Services Offered

  • Primary Care
  • Internal Medicine
  • Vaccinations
  • Chronic Disease Management
  • Hypertension Management
  • General wellness
  • Online scheduling
  • Specialist referrals
  • Care coordination

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What age patients do you treat?

Patients 18 and older.

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Oak Street Health): 4.3/5 (106)
  • Oak Street Health Internal Site: 4.54/5 (248)
  • Better Business Bureau (Bethany Medical Center): 1.43/5 (Data not explicitly provided but reviews present)
  • Triad Primary Health and Wellness Website: 4.95/5 (Data not explicitly provided)
  • Birdeye (Atrium Health): 3.5/5 (58)
  • Novant Health (Dr. Angela Perry): 4.8/5 (344)

Patients praise

  • Doctors and nurse practitioners are frequently described as thorough, compassionate, and excellent listeners
  • Providers often take their time during appointments rather than rushing patients
  • Strong patient-provider trust, particularly with long-term primary care physicians
  • Staff at some practices are praised for being friendly, professional, and efficient

Common complaints

  • Administrative and communication issues including difficulty getting through via phone and unresponsive staff
  • Frustrations with paperwork, prescription refills, and medical equipment coordination
  • Reports of rude or incompetent front desk staff at some locations
  • Long wait times for appointments or lack of timely follow-up on results

"The way the nurses and staff talk to their patients and treat their staff is HORRENDOUS! ... Youll be better off waiting at an ER for 12 hrs then getting the care you seek from here."

- Better Business Bureau (Bethany Medical Center review)

"Dr. Copland is a five star doctor. She listens extremely well. She shows the utmost care for her patients. Her medical expertise is excellent."

- Cone Health (Dr. Jessica Copland patient testimonial)

"She took the time to look at all of my labwork and notes from previous providers... I felt heard and that she wanted the best for me. I am glad to find a provider that didn't rush me."

- Triad Primary Health and Wellness (Dr. Martina Ratliff testimonial)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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