Central Ohio Primary Care
Primary Care • Hilliard, OH • Since 1996 • 1 (Hilliard) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
COPC (Central Ohio Primary Care) is a large, physician-owned primary care network serving Columbus and Central Ohio, with over 350 providers across internists, family physicians, pediatricians, and specialists. Headquartered in Westerville, COPC emphasizes a patient- and team-centered healthcare model and offers preventive care, diagnosis, chronic condition management, and treatment across multiple specialties. They have a variety of roles and locations, including family practice and pediatrics, with services spanning internal medicine, pediatrics, radiology, labs, imaging, and related primary care services. For Hilliard, COPC likely provides family medicine and primary care options through its affiliated practices; check COPC’s Hilliard locations or providers list for a Hilliard-based family physician or family medicine doctor.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Central Ohio Primary Care showing the primary care practice in Hilliard, OH.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.6 out of 5 stars (78 reviews)
- CMS/OurHealthNetwork: 82.5 out of 100 (MIPS Quality Score) (222 scored providers (practice-wide))
Patients praise
- Strong patient appreciation for specific individual physicians and nurses
- Long-term confidence from patients who have attended the practice since it opened
- Described as a reliable, community-focused, and supportive option for family medicine
- Appreciated for convenient access for residents in Hilliard, Dublin, and surrounding areas
Common complaints
- Difficulties with scheduling appointments and reaching staff by phone
- Dissatisfaction with administrative and billing staff demeanor
- Frustration with perceived rigid corporate policies, such as no-show restrictions
- Complaints regarding insurance and billing transparency
"Dr. Efaw is a FANTASTIC doctor and I don't want to leave, but if I can't even schedule an appointment I can't trust this office for my healthcare."
- LocalityBiz Review"Dr. Waterfield is amazing, I love her and her support staff/nurses are all wonderful. But, Tammy, her office appointment scheduler, is one of the rudest, unhelpful, and argumentative receptionists I have ever had the displeasure of speaking with."
- Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Kimberly Hicks, CNP - Central Ohio Primary Care - Aug 7, 2025
- Alison Emmons, FNP-C - Central Ohio Primary Care - Jan 19, 2026
- Bailey Stolly, CNP - Central Ohio Primary Care - Aug 7, 2025
- Bradley Kunz, MD - Central Ohio Primary Care - Aug 7, 2025
- Stacy Hall, FNP-BC, MSN - Central Ohio Primary Care - Jan 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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