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Duke Primary Care Hillsborough clinic

Duke Primary Care Hillsborough

Primary Care • Hillsborough, NH

4.9/5(728 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Duke Primary Care Hillsborough is a comprehensive primary care clinic in Hillsborough, NC offering family medicine and lab services. The clinic provides annual physicals, immunizations, chronic illness management, women's health care, pediatric care, and treatment for acute illnesses, with lab tests and X-rays available on-site. Same-day appointments are often available for new and established patients.

Services Offered

  • Primary Care
  • Family Medicine
  • Pediatrics
  • Lab services

Insurance & Payment

  • Aetna
  • Ambetter
  • Blue Cross/Blue Shield
  • Cigna Beha
  • NC State Employees Health Plan
  • Aetna Choice POS
  • Aetna POS
  • Aetna Health Network
  • Blue Options
  • Blue Shield of NC
  • Medicare
  • Medicaid
  • Tricare
  • UnitedHealthcare
  • Aetna/CVS Health

Duke Health contracts with most major health insurance carriers; verify with your insurer for network participation and potential patient liability.

Insurance, Financial assistance available

Languages Spoken

  • English

FAQs

What services are offered at Duke Primary Care Hillsborough?

Family medicine care and lab services in one location, including annual physicals, immunizations, chronic illness management, women's health care, and care for acute illnesses.

What are the clinic hours?

Clinic Hours: Monday–Friday 8:00 am–5:00 pm; Saturday and Sunday closed.

Can I get same-day appointments for new or established patients?

Yes, same day appointments are often available for acute illnesses.

Do they offer lab tests and X-rays on site?

Yes, lab tests and X-rays are available at the clinic.

Is online access to my health information available?

Yes, via My Duke Health (formerly Duke MyChart) for viewing results, scheduling, refills, and messaging the care team.

How can I manage costs or financial assistance?

Duke Health outlines a financial assistance policy and encourages checking insurance coverage prior to scheduling; financial assistance is available for uninsured patients.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • DukeHealth.org: 4.91 out of 5 (Clinic profile) (423 (aggregated))
  • DukeHealth.org: 4.97 out of 5 (Dr. Jane Satter) (130 (reviews))
  • DukeHealth.org: 4.95 out of 5 (Dr. Kristi M. Smith) (175 (reviews))

Patients praise

  • Friendly and welcoming staff
  • Physicians take time with patients
  • Thorough and personable care
  • Consistent positive experiences over many years

Common complaints

  • Difficulty reaching staff via phone
  • Unanswered calls/voicemails

"The staff is always friendly and welcoming. Dr. Zachary Smith always takes the time to make the patients feel comfortable and explains items in detail."

- Loc8NearMe user review

"The customer service once there is great! The only recommendation is an improved phone experience."

- Loc8NearMe user review

"I've been a patient at Duke Primary Care in Hillsborough for 11 years, and I could not be happier."

- Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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