Kaiser Permanente Hilo Clinic
Imaging/Radiology • Hilo, HI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Diagnostic Imaging at Kaiser Permanente Hilo Clinic in Hilo, Hawaii offers mammography screening and ultrasound services. Mammography is available Monday through Friday from 8 a.m. to 4 p.m., while ultrasound services are offered Monday through Thursday during the same hours.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Appointments/information/24-hour cancellations
- 1-833-833-3333(Toll free)
Social Media
Photos
Photos published by Kaiser Permanente Hilo Clinic showing the imaging/radiology practice in Hilo, HI.
What Patients Say
Overall sentiment across review platforms: mixed
- Top Rated Local (External): 4.9/5 (12)
- Top Rated Local (External): 3.2/5 (15)
- Top Rated Local (External): 3.0/5 (14)
Patients praise
- friendly, professional, and compassionate medical staff and lab technicians
- efficient and skilled laboratory services
- convenient under-one-roof services
- helpful and knowledgeable pharmacy staff
- positive interactions with security and reception staff
Common complaints
- long wait times and busy facility
- rushed appointments with feeling unheard by providers
- difficulties with scheduling and response times
- declining quality and availability of care over time
- unhelpful or rude experiences with front desk/non-clinical staff
"Janet and Narisa are the best lab techs I’ve ever experienced; no pain, hit the vein first try, and I have tiny veins."
- LocalityBiz User Review"Kaiser is losing its customer care service by rushing their patients and not "listening" to their legitimate requests."
- MapQuest/Yelp User Review"There has been a steady decline in the quality and availability of care at this facility. If I need same day care, nothing but physicians assistants are ever available..."
- WebMD User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Building Hawai‘i's Health Care Future - Hawaii Business Magazine - Nov 21, 2025
- Four Maui students graduate from diagnostic imaging summer internship program : Maui Now - Jul 28, 2025
- Kaiser Permanente responds to proposed Hawai‘i Medical Service Association, Hawai‘i Pacific Health partnership : Big Island Now - Jan 15, 2026
- Estimated cost of Keaau health center climbs to $90M | Honolulu Star-Advertiser - Mar 7, 2026
- Workers at Kona, Hilo Kaiser Permanente clinics to join strike for safer staffing, fair pay : Big Island Now - Oct 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
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