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Hilo Benioff Medical Center clinic

Hilo Benioff Medical Center

Occupational Therapy • Hilo, HI • Since 1996

3.0/5(16 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Hilo Benioff Medical Center, part of Hilo Medical Center in Hawaii, offers a comprehensive range of rehabilitation services as part of its inpatient and outpatient care. The 20-acre campus includes emergency services, pharmacy, telehealth, and other programs, with a 157-bed acute care and 35-bed long-term care facility. The center operates a large network of outpatient clinics, has a Level III Trauma Center, and supports 24/7 emergency care for patients in the region. It employs about 1,600 staff and a medical staff of 250 community physicians, PAs, and APRNs across 33 specialties.

Services Offered

  • Outpatient Rehabilitation
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy

Team

  • Occupational Therapy Department, Masters level trained Occupational Therapist - Department

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What therapies are offered?

Physical Therapy, Occupational Therapy, and Speech Therapy

What are the Occupational Therapy services available?

Our Maters level trained Occupational Therapist assists in restoring participation in everyday living and aims to maximize occupational performance and participation in daily activities to prior levels of function following injury, illness, or disease.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Legacy Hilo Rehabilitation & Nursing Center (CareListings, US News): 3 out of 5 stars (CMS/Overall rating) (16-18 reviews (varies by platform))
  • 80/20 Physical Therapy (BestProsInTown): Highly recommended (based on 40 reviews) (40 reviews)

Patients praise

  • Highly knowledgeable and personable physical therapy staff
  • Personalized and patient-tailored treatment plans
  • Friendly and welcoming clinic environments
  • Effective rehabilitation outcomes for orthopedic recovery

Common complaints

  • Staffing shortages and high turnover among nursing staff
  • Communication issues with management and nursing staff
  • Specific complaints regarding patient hygiene, cleanliness, and infection control
  • Reports of unprofessional or dismissive attitudes from some medical staff

"The majority seem dismissive and uncaring about things. Most don't even know what is going on and it takes multiple tries to find answers to the most basic questions. Very very poor communication."

- CareListings patient review of Legacy Hilo Rehabilitation & Nursing Center

"80/20 Physical Therapy & Wellness is a highly recommended physical therapy clinic known for its patient-tailored treatments and knowledgeable staff."

- BestProsInTown summary of 80/20 Physical Therapy

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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