Manakai O Malama
Integrative Medicine • Honaunau, HI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Manakai O Malama is a private, Honolulu-based integrative healthcare group and rehabilitation center offering both modern and traditional medical services. The clinic emphasizes collaborative, multidisciplinary care for patients and serves a broad Honolulu area population, with five offices in Hawaii (headquartered at 932 Ward Ave, Honolulu). Key details: - Services: Integrative healthcare including primary care, rehabilitation, psychological and wellness therapies; focuses on collaboration between patients and a multidisciplinary team. - Scale: Revenue about $9.39 million; 4 employees; multiple departments (Medical and Finance) with a small, specialized staff. - Presence: Active web presence with modest monthly visits; strongest recognition in Hawaii (Top country United States). - Contact: Email customerservice@manakaiomalama.com; Phone 808-535-5555. - Reputation: Employer rating ~3.9/5 based on a small sample; positive notes on culture and career growth. Locations: 5 offices across Hawaii, all centered in Honolulu (HQ at 932 Ward Ave, Ste 600, Honolulu, 96814).
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Manakai O Malama showing the integrative medicine practice in Honaunau, HI.
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What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: 130 reviews listed on BestProsInTown with generally mixed to positive feedback despite significant administrative complaints in other venues (130)
Patients praise
- Appreciation for the integrative, patient-centered approach combining modern and traditional medicine
- Many patients described specific providers and therapists as attentive, knowledgeable, and kind
- Valued range of services including massage, acupuncture, and pain management in one facility
Common complaints
- Significant issues with administrative reliability, including difficulty scheduling, poor communication, and long wait times for results
- Frustration regarding billing practices, specifically unexpected charges for services initially represented as covered by insurance
- Complaints regarding poor customer service, including rude or unhelpful staff and difficulty reaching the office by phone
- Occasional concerns about the quality of care and provider responsiveness for specific medical treatments
"Believe the 1 star reviews. They do not care about you. It will take months for them to contact you to both schedule and get you your results. ... Sometimes they just disconnect their phone lines too, so you can’t contact them at all."
- LocalityBiz Review"I’m seriously bummed about Manakai O’Malama… [they] told my husband that if they prescribed massage, acupuncture and PT through them that our insurance company would cover all services... now they are billing us for the acupuncture and massage saying, OOPS! They got it wrong and we aren’t covered."
- Unilocal Review"Many patients have been going there for years, describing the doctors and therapists as amazing, kind, attentive, patient, knowledgeable, and welcoming."
- BestProsInTown Review SummarySynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Physician Ira Zunin seeks successor for clinic in Honolulu - Apr 9, 2026
- Over 200 Kaiser workers in Hawaii announce notice to strike - Jan 16, 2026
- Delivering culture as medicine in native Hawaiian health - American College of Lifestyle Medicine - Jun 18, 2026
- Josh Groban announces Hawaii concert, tickets on sale - Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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