Marshall Family Medicine
Primary Care • Huntington, WV • Since 1977
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Marshall Family Medicine Huntington is part of Marshall Health, a nonprofit healthcare organization based in Huntington, WV (founded 1977). They offer primary care and family medicine services within a network of seven offices across the Huntington area and surrounding West Virginia communities. Key details: - Headquartered in Huntington, WV; 7 US offices (including 1600 Medical Center Dr, Huntington; 1340 Hal Greer Blvd; 1249 15th St; 5170 Route 60 East; 300 Corporate Center Dr, Scott Depot) - Part of Marshall Health and University Physicians & Surgeons, Inc. - Services span primary care/family medicine and affiliated specialties; patient portal available - Contact: info@marshallhealth.org; 304.691.1600 For exact provider listings or appointments, you may visit marshallhealth.org or contact the main line.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Marshall Family Medicine showing the primary care practice in Huntington, WV.
What Patients Say
Overall sentiment across review platforms: mixed
- Google: 2.6/5 (10 reviews) (10)
- Facebook: 70% recommend (8 reviews) (8)
- Vitals: 3.7–4.4 (multiple physicians; no single overall shown) (Not stated)
- Healthgrades: Not shown; complaint-focused review present (Not stated)
Patients praise
- Some reviewers report good experiences such as conscientious care and short wait times/quick access to labs or X-ray.
- Some praise for providers/caring about patients and improved parking access.
- A majority on Facebook indicates people would recommend the clinic (70% recommend).
Common complaints
- Reports of rude/harsh front desk interactions and staff preoccupied with phones/laughing, leading to embarrassment or dissatisfaction.
- Facility concerns including dirty environment and issues with parking/access.
- Systems/process complaints such as broken vitals machine, no temperature check, and delays in sending referrals (e.g., PT referral not received for a day and a half).
- Low overall rating suggested by Google review summary (2.6/5).
- Complaint about patients being dropped/poor communication after a doctor leaves and difficulty getting call-backs/help with referrals.
"“No long wait to see a doctor, conscientious care, lab and X-ray right there with very short wait times…”"
- localitybiz.com (Walk-In Clinic at Marshall Family Medicine)"“Staff for check in… was too worried about their phones… clearly people… were aggravated… Dr. Osborne is great however.”"
- localitybiz.com (Walk-In Clinic at Marshall Family Medicine)"“The facility was dirty. The worst clinic I have ever been in… Worst for parking, ease of access, personnel, cleanliness, and care.”"
- localitybiz.com (Walk-In Clinic at Marshall Family Medicine)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- [PDF] Provider Directory - Marshall Health - Nov 11, 2025
- Kaitlan S. Harvey, MD - Huntington - Marshall Health - Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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