The Grand Healthcare System
Rehabilitation • Ilion, NY • Since 2014
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- The Grand Healthcare System is a private network of hospitals and rehabilitation/nursing facilities founded in 2014 and headquartered in Valley Stream, NY. - It operates 4 US offices, including its HQ at 70 E Sunrise Hwy, Valley Stream, NY, and locations in Whitestone, Rockville Centre, and Manhasset, NY. - It’s an active private company in the Hospitals and Health Care sector, with annual revenue around USD 14 million and about 208 employees. - Notably, it acquired River Valley Care Center in 2017. - Contact: info@thegrandhealthcare.com; main phone: +1-718-215-6000. - Web presence: thegrandhealthcare.com; LinkedIn: linkedin.com/company/thegrandhealthcaresystem.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by The Grand Healthcare System showing the rehabilitation practice in Ilion, NY.
What Patients Say
Overall sentiment across review platforms: negative
- Centers for Medicare & Medicaid Services (CMS): 1 out of 5 stars (CMS overall rating) (Multiple complaint-based findings referenced in regulatory records)
Patients praise
- some residents may receive attentive care for short-term rehabilitation
- occasional reports of successful hospitalization reduction in specific metrics
Common complaints
- low staffing levels and understaffing concerns
- reports of neglect including residents being left in soiled clothing or unattended
- hygiene and environmental concerns such as odors and lack of hot water
- insufficient communication regarding medical needs or hospitalizations
- safety issues including lack of bed rails and potential fall risks
- serious regulatory findings including citations for immediate jeopardy and actual harm to residents
"The facility is repeatedly described as understaffed, with nurses and aides who seem to care more about paychecks than residents."
- Seniors.fyi"Residents are left in soiled clothing and not bathed for hours. There are reports of residents being soaked in urine and left unattended."
- Seniors.fyiSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Nursing Homes affiliated with The Grand Healthcare System - Jan 7, 2026
- Dietary Supervisor - Ilion, NY 13357 - Indeed.com - Jul 8, 2026
- The Grand Healthcare System hiring LPN | 12-hr Shifts in Ilion, NY - Jun 25, 2026
- (OT) Occupational Therapist Job in Ilion, NY at The ... - ZipRecruiter - Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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