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ArchWell Health clinic

ArchWell Health

Geriatric Medicine • Independence, MO

4.4/5(390 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

ArchWell Health in Independence, Missouri offers primary care and geriatric services for seniors at The Palmer Center on Pleasant Street. Services include preventive health screenings, nutrition education, lab work, vaccinations, care management, social work referrals, and telehealth options including cardiology telehealth.

Services Offered

  • Primary Care
  • Preventive Health Screenings
  • Nutrition Education
  • Lab Work
  • Vaccinations
  • Care Management
  • Social Work Referrals
  • Cardiology Telehealth
  • Telehealth
  • Primary care (general)

Technology & Equipment

  • Whole Person Wellness Programs
  • Seven Dimensions of Wellness model
  • Nu-Steps
  • gait/treadmill equipment
  • recumbent bikes
  • Water Rowers
  • adaptive vision tools

Team

  • ArchWell Health Independence Team, null - Geriatric Medicine / Senior Primary Care

Insurance & Payment

  • Medicare (Medicare Advantage)

Medicare Advantage Partners at this Location include various Medicare Advantage plans.

Languages Spoken

  • English
  • Spanish
  • Chinese
  • other – see extras

Current Offers

New Member Special - null (expires null)

FAQs

What services are available at ArchWell Health Independence?

Primary care, preventive health screenings, nutrition education, labs, vaccinations, care management, social work referrals, and telehealth options including cardiology telehealth.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Dedicated Senior Medical Center): 4.8 out of 5 stars (51 reviews)
  • Oak Street Health (Truman Primary Care): 4.49 out of 5 stars (279 ratings)
  • WebMD/Vitals (CenterWell Independence): 3.5 to 3.7 out of 5 stars (variable by provider) (60 ratings)

Patients praise

  • Physicians are described as thorough, compassionate, and attentive listeners
  • Convenient same-day appointment availability at some locations
  • Clean and well-maintained waiting rooms and common areas
  • Staff members are generally perceived as friendly

Common complaints

  • Difficulty scheduling prompt follow-up appointments
  • Inadequate facility accessibility for wheelchair users (specifically lab areas)
  • Challenges in communication and timely follow-up regarding test results
  • Lack of patient exposure to the primary physician (often seeing nurse practitioners only)

"It's not equipped for wheelchair bound patients, as myself. The lab area is a very small closet area, that I cannot even get my wheelchair into."

- Birdeye review for Dedicated Senior Medical Center

"The receptionist offered me an appointment THREE (3) WEEKS later. The receptionist needs to be better trained in getting hospital follow up appointment priority!!!"

- Vitals review for CenterWell Independence

"Dr. Gibbs is an outstanding doctor... I received exceptional health care at every visit... I’m deeply appreciative of the office staff, nurses, and building/custodial staff."

- LocalityBiz review for Dr. Lawrence Gibbs (CenterWell)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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